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The Cotswold Home - Elizabeth Finn Homes

4.9

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Woodside Drive, Bradwell Village, Burford, ENG, OX18 4XA, United Kingdom

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4.9123 reviews
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C S 
5 years ago

My frail 90-year-old father's needs were not met by the home during his residence, e.g. no accessible drinks, often not shaved, not had creams properly applied. He is blind, deaf, diabetic and suffers other ailments, but is a gentle, quiet-spoken man who never raises his voice. The home failed to keep his evening routine and when he became disoriented and distressed, they sent him to hospital instead of putting him to bed. The hospital found nothing wrong but the home refused to accept him out of the ambulance when he was re... read more

Business response:

This is an isolated incident and extremely rare to receive such a review. We are working with the family to resolve this situation and are very disappointed that they have not been happy with the service their father received. 

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The Cotswold Home - Elizabeth Finn Homes has a 4.9 star rating with 123 reviews. 

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