The Cotswold Home - Elizabeth Finn Homes

4.8

Skilled Nursing
Burford, ENG

About this business

Healthcare Skilled Nursing

Location details

Woodside Drive, Bradwell Village, Burford, ENG, OX18 4XA, United Kingdom

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4.898 reviews

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Leslie R

5 years ago

My mother spent her last few weeks at The Cotswold Home. Although she proved a difficult case, she was always treated with care and respect, and because of this, her last weeks of life were made much easier. The newsletters from the Home were always helpful, and we (the family) are most grateful to the manager and the team at Cotswold Home for looking after our Mum and making the last few weeks of her life as pleasant as possible. We are equally grateful for the care lavished on our Dad, who is also a resident and is in rela... read more

Business response:

I would never class your Mother a difficult case, she was unique and we miss her character and smiles. Thank you for your lovely words to myself and the team here; it is how I want us to appear, one team.

R S

5 years ago

This is a fantastic home - amazing staff, and a very caring atmosphere. It feels homely, the food is good and the gardens are lovely. It’s a big step when loved ones move into residential care, but I’ve no doubt at all that this is the best possible home my dad could be in.

Business response:

Thank you for your feedback about the team and the environment here at The Cotswold Home, it is much appreciated.

Janet B

6 years ago

My mother was admitted as a full-time resident after a life-threatening illness and a hospital stay, aged 94. Gradually, her health and mobility improved so much that several months later, she was able to return to her own home where she now had a live-in carer. She was wonderfully cared for by everyone at the Cotswold Home and she and all her family are hugely grateful.

Business response:

Thank you for your review we get so much pleasure seeing our residents able to return to independent living.

F R F

7 years ago

I was most impressed with the Elizabeth Finn Care Home at Bradwell Grove. The staff were all excellent and very kind and helpful. The home is well run, the accomodation comfortable and there is a nice atmosphere. The food is good and also the entertainment. The garden is pleasant and well kept. I would have no hesitation in recommending the home to relations or friends.

G G

7 years ago

My experience was very good except for the lack of regular (i.e. daily) showers. Response times to calls for assistance were generally slow.

Business response:

Thank you for your comments. We have addressed the access to daily showers with improvements made to all of the lower floor bathing areas. Call bells times are checked daily for response times and extended waits are investigated on an individual basis and the extended waits are usually as a result of care staff prioritising with emergency responses or sicker, frailer residents requiring more than one member of staff to deliver safe effective care.

J B

7 years ago

Very friendly reception and all numerous staff. Stayed for a week of "respite" and enjoyed good food and conversation at meals and pleasant view of a green landscape. As a first experience, (although 87 years old), it was entirely positive. He is determined to do as much as he can for himself but very friendly and accessible staff always there to help.

Sarah W

7 years ago

After falling an breaking her pelvis my mother was discharged from hospital into the wonderfully caring, compassionate and supportive environment of The Cotswold Home. Following intensive physiotherapy, she regained her mobility and continued enjoying all the comfort and benefits the home was able to offer until her long and happy life ended just before Christmas.

F M

7 years ago

Exceptionally caring diplomatic staff. Beautifully designed and furnished building.

Business response:

Thank you for your review, I am very appreciative of your comments.

J C

7 years ago

My sister initially came to the home for respite. Her life changed dramatically when she had a urine infection. She then became a resident. For the next two years, she was so well cared for from the nursing staff who looked after her with such kindness, to the other carers who cared for her social life. Everything was so well thought about from daily newspapers, hairdresser and even manicures. The responsibility of getting it right for your nearest is great, but I can honestly say I can only feel grateful to the home for mak... read more

Business response:

Thank you very much for your comments it was a pleasure to look after your sister.