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Woodside Drive, Bradwell Village, Burford, ENG, OX18 4XA, United Kingdom
Get directionsMy mother came to Cotswold House in 2010. She received excellent and sensitive care having been recently widowed. She thrived in this new and wonderful environment until 2015 when she became less able, her mobility and sight was deteriorating and was needing extra nursing care. This was organised and sensitively attended to. She was happy with the extra care given and feel very secure. It was explained to her that this was her home and where she would stay until the end. It was a wonderful experience, beautifully administere... read more
The Cotswold Home is a wonderful home for someone to stay at the end of their life. The décor, cleanliness, food and facilities are excellent. All the staff are welcoming, caring, approachable and very caring. Visitors are made most welcome and can visit any time and for as long as they want. Information is readily available and there is always someone to talk to. There are no negative aspects to this home and I'm so pleased that my mother was able to spend her last weeks there.
My mother received extremely good care throughout her stay from skilful and cheerful staff. In her last days she was treated with compassion and dignity and we were supported every step of the way.
Until last autumn my mother was self-sufficient, driving herself to the shops and caring for herself in a close care apartment. When her cancer spread, however, her general health went downhill very fast. I was so grateful to the Cotswold for finding her a room within a week of her requesting one. In her 2 months there, up to and including her death, she was cared for with sensitivity, respect and compassion. All staff did their utmost to make her time there and mine as her regular visitor, as easy as possible. I only regret... read more
My mother initially went into The Cotswold Home for 2 weeks respite care. After 3 days she stated that she did not want to go home as she was very comfortable and the care was excellent. Mother spent the next 7 and a half years in the home during which time she celebrated her 100th birthday. I would not hesitate to recommend The Cotswold Home to anyone.
The Cotswold staff are exceptional. Patient, supportive, understanding and positive. One of their biggest assets is they give you time, and detail. They care! Within 10 days my father is out of his bed for the first time in 3 years. He has experienced a proper bath and also opens his eyes more. I trust the staff and home. Wish my dad could have been there sooner. Thank you for giving him his life back!
My week was an experience as expected. What I didn't know was just how small and hard the bed was, it was the most uncomfortable bed I have ever slept in. This was my reason for not wishing to take up a permanent residency.
Business response:
Thank you for your review and we are sorry you did not find the bed comfortable. We hope you take care and in was a pleasure to have you join us.
My frail 90-year-old father's needs were not met by the home during his residence, e.g. no accessible drinks, often not shaved, not had creams properly applied. He is blind, deaf, diabetic and suffers other ailments, but is a gentle, quiet-spoken man who never raises his voice. The home failed to keep his evening routine and when he became disoriented and distressed, they sent him to hospital instead of putting him to bed. The hospital found nothing wrong but the home refused to accept him out of the ambulance when he was re... read more
Business response:
This is an isolated incident and extremely rare to receive such a review. We are working with the family to resolve this situation and are very disappointed that they have not been happy with the service their father received.
The Cotswold Home - Elizabeth Finn Homes has a 4.8 star rating with 97 reviews.
The Cotswold Home - Elizabeth Finn Homes is open now. It is open 24/7.