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259 Edgeley Blvd, #1, Concord, ON, L4K 3Y4, Canada
Get directionsSensor fix Very satisfied with my brand new garage doors and remote openers! If I ever need anything Door Master is always able to come right away to fix my issues. Would highly recommend to anyone!!
Repair door Best work ever! They are the most experienced door repair company in Toronto as far as I am concerned.
New Doors Replace Extremely professional!! This company and it's employees do anything and everything to make sure the customer is happy. I wish more companies were like this. Thanks very much for your hard work.
New opener installation Our garage mechanism was busted so we bought a new one and looked on-line for an installer. The door master came highly recommended so we called them. Yaniv showed up to install and knew what he was doing. He was clean and efficient and polite and I highly recommend them.
Garage door repair I called several cmpanies, but Door Masters returned the call immediately and arrived within the hour. He repaired the garage with no fuss at a very reasonable cost and was professional and a pleasure to deal with. I would highly recommend them to anyone needing a garge repair or new garage door and they are my new go to company for this type of work going forward as their service and pricing is far superior to any I have dealt with in the past.
Replace Garage Door
Overpriced Work was decent, waaaaay too expensive . Pushy for unnecessary part replacement. I should have checked for more quotes before proceeding (my bad). Hope the repairs last, replacement parts look generic and cheap
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (905) 326-5800 and we'd be happy to help you out.
Garage door repair The installer replaced my broken tension springs, but advised that my Genie garage door opener motor was broken and needed replacement. He'd do that for $550. I bought the broken part for the opener online for $30 and replaced it myself. Works just fine now. I would have given high marks for the spring installation, but zero marks for mis-informing me about my "broken" opener
Charged incredibly high price Top broke off of one of the garage door springs. Did not replace anything - bent top of spring reattached. He also tangled the wire that goes over the pulley attached to the spring. Was here a few minutes did not replace anything charged $150. NOT RECOMMENDED. This review refers to the Hamilton location but read the reviews on here where they charged more than competitors for parts or charged significantly higher prices than they quoted at various locations
Business response:
Good Morning, Sorry to hear that you feel that you had a bad experience with our company, our customer service will be reaching out to you today to better understand what the issue is. Thank you, TDM Team
The Door Master Inc has a 4.9 star rating with 1,170 reviews.
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