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The Eastwood Company
- Accessories
- Pottstown, PA
About this business
Location details
263 Shoemaker Rd, Pottstown, PA, 19464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
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•Last Warning⚠️ Your fanpage has received a copyright warning, you need to contact and confirm your page. If you do not confirm, our system will automatically block your account. Contact us for support: https://linkr.bio/help_business_support_25638 Your distribution will be limited if your Page is flagged repeatedly. If you do not contact us after 24 hours, the page will be unpublished to protect the community (Automatic notification _ Please contact now
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First time customer and made a purchase. The item was listed as in stock. Received a cancelation notification a few days later. Said they were out of stock and no option to wait. Sounds like they don't know how to manage inventory. May likely be my 1st and last purchase.
Business response:
We apologize for the inconvenience caused, Matt. We strive to provide accurate inventory information, but unfortunately, there are rare occasions when discrepancies occur. We understand your frustration and apologize for any inconvenience caused. We appreciate your feedback and will use it to improve our inventory management processes. Thank you for giving us a try, and we hope you'll consider giving us another chance in the future.
I purchased their Rust Encapsulator which I am very happy with but I was double charged on my account plus an additional charge that even Eastwood can’t explain even though I sent them a copy of the e-mail they sent me for the charge. I have called the company 4 times and as of this moment I have not received a call back. Yesterday when I called they said they would talk to a manager and call me back within an hour. When they failed to call after 2 hours I called back and was told that they were in a meeting and would call m... read more
Business response:
Hello Howard, We apologise for any miscommunication and inconvenience. We show a refund was issued no 12/18 and a copy of the refund statement was to be sent yesterday. We will resend, in the meantime make sure to check the spam/junk folder in the event our emails end up there accidentally. Additionally, your concerns were brought to the attention of the Customer Solutions management team again, please expect an email from someone shortly. We appreciate you bringing your concerns to our attention. Thank you
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Frequently asked questions about The Eastwood Company
How is The Eastwood Company rated?
The Eastwood Company has a 4.6 star rating with 6,655 reviews.
When is The Eastwood Company open?
The Eastwood Company is closed now. It will open at 8:00 a.m.