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The Edge Fitness Clubs
- Gyms
- West Hartford, CT
About this business
Location details
1471 New Britain Ave, West Hartford, CT, 06110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to Midnight | |
| Tue | 4:00 a.m. to Midnight | |
| Wed | 4:00 a.m. to Midnight | |
| Thu | 4:00 a.m. to Midnight | |
| Fri | 4:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
Nice gym overall. Well-equipped, and with friendly staff, but their sales tactic is awful. I pay for the highest-tier Strong membership only to bring a guest, yet every time I do, they’re made to wait and then pushed to a sales rep who has to sign them in on their computer using their email, then they haggle guest to sign up on the spot. After 10+ years of going to different gyms, I’ve never seen such an aggressive and unnecessary approach. A guest pass should be a simple scan and go, not a sales pitch. The gym itself is goo... read more
This gym is quite frankly one of the dirtiest and low vibe environments I’ve been to for a workout. The women’s bathroom is not kept whatsoever, the wipes used to clean the machines are all over the floor in the main room, staff is not great at greeting and on more than one occasion, some of the members REEK of weed. Not upholding the standard of West Hartford in the least. Bristol much better. Get it together Edge.
Best gym ever best atmosphere, engaging employees. You get your money worth , so many class selections trainers are amazing!
Worst Edge location ever! The front desk employees have terrible customer service they don’t even acknowledge or greet you when you walk in. Management is just as bad!!!! they avoid dealing with issues and make it nearly impossible to get a refund or a clear answer. I’ve been to the Edge locations in Hamden, Bristol, Meriden and Orange and none of them compare to how poorly this one is run. West Hartford needs better management and staff training ASAP!!!!!!!!!!! It feels like they care more about taking your money than trea... read more
I was in search of a gym to join, and overall I’m giving this location 3 stars because the staff was genuinely amazing — very friendly and helpful. That said, as a first-time visitor, I was completely thrown off by the gym itself. The equipment setup felt overwhelming, with machines packed in tightly, which made the atmosphere less welcoming. I also didn’t see a Smith machine (and if there was one, it wasn’t easy to find). The equipment appeared a bit outdated, though still functional. Since I only had a guest pass, I didn... read more
Frequently asked questions about The Edge Fitness Clubs
How is The Edge Fitness Clubs rated?
The Edge Fitness Clubs has a 4.1 star rating with 579 reviews.
When is The Edge Fitness Clubs open?
The Edge Fitness Clubs is closed now. It will open at 4:00 a.m.