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36577 Warren Rd, Westland, MI, 48185, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to Midnight | |
| Tue | 4:00 a.m. to Midnight | |
| Wed | 4:00 a.m. to Midnight | |
| Thu | 4:00 a.m. to Midnight | |
| Fri | 4:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
***UPDATED - I just met with the new general manager Daniel. After learning what transpired with prior management Daniel went out of his way to make certain that my concerns were hear, my opinions respected and the situation was resolved. I greatly appreciate him taking the time during a busy day to meet with me to resolve the only major negative I had with the Edge (music aside!) Daniel, thank you and you have my respect for your professionalism as well as being a man of your word.*** I will start with pros of The Edge ... read more
Business response:
We appreciate you updating your review Matthew and are very pleased your concerns were resolved to your satisfaction.
So glad one of these opened up near me. Same price as their competitors but more amenities like saunas and a cinema room. Edge Cinema is great because I spend a lot more time on cardio when having a movie theathre experience. They play good movies too. Also the shakes you can get are amazing.
Business response:
Thank you for the great review Kevin!
Love this gym. I was really shocked to see that the stars and reviews were so bad . I've been to all the other gyms like planet , crunch , LA and anytime but I like this one the most . Nice plate loaded machines as well as the free weight area with nice squat racks. All the staff is friendly and will spark conversation. Love the sauna with the TV in it as well as the theater room where I can do cardio while being distracted by the movie playing ( I hate cardio ) . Overall great gym from my experience Only recommendation is... read more
This is the Wordt Experience with any gym membership I have ever encountere. After trying to cancel my membership after completing my 2 year contract I was told that there would be a fee. it would be more beneficial to renew my contract. I felt like I was bullied into resigning up. About 4 weeks ago I had surgery prior to my surgery I was having issues my membership was the furthest thing from my mind. I have now become delinquent on my account and explained why I am behind. I asked for a freez on my account and was told so ... read more
Business response:
Hello we are sorry to hear your frustration. We do try to be very transparent, by detailing out all terms in your membership agreement, so that it will not come as a surprise to our members, as well as detailing it on our website FAQs: https://www.theedgefitnessclubs.com/support/payments-billing-and-cancellation-policies Please feel free to reach out to us directly at edgecares@theedgefitnessclubs.com if you wish for us to look into your account and address any questions you may have.
0 Stars for Edge Fitness in Westland. I have been trying to cancel my membership that my ex-husband signed me up for a year ago because I divorced him due to domestic violence and they refuse to cancel it. I have reached out via phone call, in-person, email and social media and no one will help me. I work in fitness as a manager and have been for 8 years in boutique and this is no way to treat anyone. Especially in an industry that promotes community in a safe environment. It's so sad that they are more concerned with my $35... read more
Business response:
Hi Brittany we are sorry to hear that you are going through a difficult time. However, we are pleased that our club management was able to assist you to your satisfaction.
Don't sign up without a lawyer, the place is a scam. Won't let you cancel for any reason, then will tell you your cancelled after a certain date and still bill you on the back up account. At this day in edge it's not worth it to sell you soul to a gym there are better less risky options.
Business response:
Hello Ryan, we have made accommodations due to COVID concerns. Please feel free to reach out to us directly at edgecares@theedgefitnessclubs.com with your review, if you would like for us to look into your account.
I have to say I am highly disappointed in this company. I closed my account last year and submitted the required paperwork to have the account canceled only to find out several months later that my account was never closed and sent to collections, which racked up a bill for over $1300 dollars. It is very disheartening because I have tried everything to rectify this situation. I called the Westland location several times for several days and each time they told me the GM would call me back, but no one ever did. I was finally ... read more
Business response:
Hello Renee, we apologize for any negative experience. Your local club was able to rectify this for you. If you should have any questions or further concerns, do not hesitate to reach out to us at edgecares@theedgefitnessclubs.com.
I have been going to your gym for over a year now, the gym itself is clean and it is overall a nice gym. It definitely is EXTREMELY PACKED, which is frustrating at times. I am writing to you today because the tanning beds are disgusting! It is almost so unsanitary that the health department should be notified. Either the staff needs to clean them down before/after each use, or you need to provide proper cleaning materials (more than some moist towelettes to clean these down) to be honest you SHOULD either way. If the sta... read more
Business response:
Hi Jackie thank you for taking the time to post your review. We have alerted club management, as well as our facilities team who will follow up with cleaning company. We do give members the option at the end of your initial agreement term to rewrite for a new term to keep the lower rate.
Do not do gym membership unless you want to be scammed out of your if money. Signed up slightly before Covid with a $1 dollar special online. My friend Recommended them to me. The day I decided to go Covid happens and the gym closes. Fast forward months later when they can reopen I no longer want to attend this gym because it would be a hassle when I can go to the plant fitness that's walking distance from my house. It's Impossible to cancel membership, will just give you the run around. They continually charge you for servi... read more
Business response:
Hello we are sorry to hear your frustration. Several accommodations, outside of the normal contract terms, were made available for members, due to COVID concerns. In addition, all terms are detailed out on your membership agreement. Members also have a cancel window upon signing the agreement, if the terms are not a good fit for you. Please feel free to reach out to us directly at edgecares@theedgefitnessclubs.com if you wish for us to look into your account and address any questions you may have.
The Edge Fitness Clubs has a 3.8 star rating with 586 reviews.
The Edge Fitness Clubs is closed now. It will open at 7:00 a.m.