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The Edge Fitness Clubs
- Gyms
- Media, PA
About this business
Location details
1067 W Baltimore Pike, Media, PA, 19063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 11:00 p.m. | |
| Tue | 4:00 a.m. to 11:00 p.m. | |
| Wed | 4:00 a.m. to 11:00 p.m. | |
| Thu | 4:00 a.m. to 11:00 p.m. | |
| Fri | 4:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
The cancellation process was very organized, with help from two on-site employees. (I had an issue canceling with their billing partner, ABC Fitness - That is my only complaint here). However, the on-site employee manager straightened that out once he understood my situation which the previous employee told him. (This was taken care of within 24 hours!) Thank you again for your prompt responses and for helping me cancel my membership - you both made it very easy and stress-free after dealing with ABC Fitness directly.
I cancelled my membership in March of 2020 when Covid hit. I emailed them and left them a voice message as their centers closed down. They say they never received my messages and continue to harass me for money they believe to be owed them. I moved out of stated and even told them this a second time that I cancelled this.
I don't even want to give this business one star. They rip you off by charging a monthly fee and an annual fee. I asked that they discontinue charging my cc for my daughters membership and they refused, saying she needed to come in and cancel. Once she did that a month later, they told her she needed to send an email to cancel. I called them a few times between December 1, 2025 and January 20th, 2026 and each time they said she needed to come in knowing she needed to send an email and in the meantime continued to charge me f... read more
After 7 years as a member with the mid level membership that allowed me to take all Group X classes, you changed rules in the middle of my current membership year. I can no longer reserve a spot in Pilates class. The only Group X classes I take. I do nothing else in the gym. You gave no notice. You did not grandfather my membership. Shame on you. I’m so disappointed in a gym I once loved.
Read Before You Sign Up . I give zero stars for the corporate. and for the childcare manager, Bella. even zero feels too much for them. They've ruined this gym's reputation, they don't know how to manage, and they show zero respect for members. Their neglect and silence are shameful. this gym has the worst corporate l have ever seen. I canceled my membership due to two previous complaints about Bella's behavior and, after what happened, the continued harassment and inaction from corporate. The Edge Fitness Club ignored a ser... read more
It's been years since I've had a membership at this gym. I have asked multiple times to be removed from their marketing list as I continue to receive emails. The link on their website to unsubscribe does not work. You're prompted to contact the company to update your subscription preferences. When you call the gym location, someone just takes your name and number. At this point it's harassment. Isn't there laws to protect consumers from stuff like this?
I threw up on the machine once and was forced to clean it because the cleaning lady wasn't available. Super gross. Summer was asking way too many personal questions. Please do yourself a favor and don't ask people where they work and live or expose your family secrets. I feel like I got violated around her. I'm done letting things slide at this disrespectful gym cause. She's a little unprofessional and too close for comfort, not to mention invasive. Don't know her at all, this is what I observed.
Beware! Requested a cancellation from this gym with a written doctors note and both times I sent in this request both times my request was rejected. Do not waste your money and time joining this gym because should you ever need to cancel it for any reason be prepared to get rejected, aggravated and frustrated. I've been going back and forth with them for 3 months now and still can't get this cancellation done with a PCP doctor's note and a sports medicine doctor note as well.
To whom it may concern President/CEO I am writing to express my extreme dissatisfaction and disappointment with the recent experience I had at The Edge Fitness Clubs located in ********* ***As a member of your facility, I expected a certain level of professionalism, customer service, and cleanliness that was sorely lacking during my visit. I regret to inform you that my encounter on 08/17/23 has left a lasting negative impression on your establishment. First and foremost, I was taken aback by the state of unprofessionalism a... read more
Frequently asked questions about The Edge Fitness Clubs
How is The Edge Fitness Clubs rated?
The Edge Fitness Clubs has a 3.7 star rating with 646 reviews.
When is The Edge Fitness Clubs open?
The Edge Fitness Clubs is closed now. It will open at 4:00 a.m.