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The Falstaff
- Apartments
- Raleigh, NC
About this business
Location details
101 Poe Dr, Raleigh, NC, 27610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter This is my second year here. Don’t have any friends or anything here, and really only ever see in of my neighbors. I have to figure out if imma stay here another year .
Business response:
Thank you for sharing your experience and for being a resident for the past two years. We appreciate your honesty and understand how important it is to feel connected and comfortable in your community. We’d love the opportunity to learn more about your experience and discuss any concerns as you consider your plans for the coming year. Please feel free to reach out to the leasing office. We value your residency and would be happy to speak with you.
Verified Renter I can't say enough about Falstaff,I really love it here!! everyone is so polite and respectful,..Special shout out to Chavonna and Belle so helpful,patient always ready and willing to do anything to help, so if you want a peaceful safe place to be try this place.
Business response:
Thank you so much for your wonderful review! We're thrilled to hear that you love living at Falstaff and that you've had such a positive experience with our team. Chavonna and Belle will be delighted to hear your kind words and know their helpful, patient, and caring service made a difference. We truly appreciate your recommendation and are grateful to have you as part of our community!
Verified Renter I’m really enjoying my new area so far. It’s a huge upgrade from my last place and so much more peaceful. I met one of the neighbors while walking back to my place, and he introduced himself and mentioned that it’s a really good community. That definitely made me feel even more comfortable and welcomed. It’s nice already feeling a sense of peace and community in this new environment.
Business response:
We're absolutely delighted to hear you've been enjoying your experience so far. If there's ever anything we can do to help make you feel even more comfortable here at The Falstaff, please let our team know. Thank you so much!
Verified Renter The noise level is high and there are a lot of smokers on the premises. Access to community ammenities are limited. The location and the amenities aren't worth the price.
Business response:
Hi there. While we're sad to hear you haven't been loving your home here, we sincerely appreciate you taking the time to share your experience. Please reach out to our Customer Cares Line at (877) 385-1878 or email CustomerService@druckerandfalk.com so that we can help address your noise concerns, as well as other issues you've noticed regarding neighbors or the amenities. We want you to enjoy the comfortable living experience you deserve, so we hope to speak with you soon. Thank you.
Verified Renter Very accommodating, great communication and understanding. Pleasant and pleasing. The staff made it an easy process and explained everything
Business response:
We're so glad to hear you had such a great experience with our team here at The Falstaff. We are always happy to help in any way we can, so if you have any other questions, please don't hesitate to let us know!
Verified Renter So far so good I am enjoying living here! It’s quite very clean and staff is very nice quick to help if I need it. Only issue I have is another resident is smoking weed so when I open my windows at night it comes in but that’s not the apartments fault
Business response:
We're glad you've been happy with your experience so far! Our team is here to help in any way we can, so please reach out to our Customer Cares Line at (877) 385-1878 or email CustomerService@druckerandfalk.com and let us know more about this smoking issue. We want to look into it as soon as possible to help create a more comfortable environment for all of our valued residents. Thank you!
Verified Renter This is my second year of living here. For the most part it’s quiet. The residents I have met all seem chill. And the property manager is amazing.
Business response:
We're glad to hear you've been enjoying your overall experience here at The Falstaff. If there is ever anything we can do to help make your stay even more comfortable, please don't hesitate to let us know. We look forward to continuing to provide you with amazing service!
Verified Renter It’s okay. I haven’t been here long but it seems fine so far. The amenities could use some work. I wish they would have checked everything before morning in. A dog park would also be nice to have especially if this is a dog friendly apartment.
Business response:
Hi there. We appreciate your honest feedback and we urge you to please feel free to reach out to our Customer Cares Line at (877) 385-1878 or email CustomerService@druckerandfalk.com. Our team would love to learn more about how we can improve your experience! Thanks so much.
Verified Renter Great communication with the Leasing office. The building is very clean and nice maintained. I feel at home every time I walk to my appointment.
Business response:
This is great to hear! Thank you for being a part of the community here at The Falstaff. If there's ever anything we can do to help you enjoy your home even more, please let us know!
Frequently asked questions about The Falstaff
How is The Falstaff rated?
The Falstaff has a 4.5 star rating with 99 reviews.
When is The Falstaff open?
The Falstaff is closed now. It will open at 9:00 a.m.