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The Flats at Shady Grove

3.3

About this business

Location details

1380 Piccard Dr, Rockville, MD, 20850, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu1:00 p.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat11:00 a.m. to 4:30 p.m.
SunClosed
3.3214 reviews
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Rani P.'s profile image
Rani P. 
10 months ago

New Management has made all the differences With the new management team, the property has changed A LOT. Work orders get taken care of, the team is responsive and caring, and the grounds are well maintained. 

Business response:

Thank you for taking the time to share this kind feedback with us. We're glad you've been happy with the changes we've been making here. If there's ever anything The Flats at Shady Grove team can do to help you love your home even more, please let us know! 

Michael S.'s profile image
Michael S. 
10 months ago

Great management The management and maintenance team are wonderful and are making wonderful improvements to the property! 

Business response:

Thank you! We're glad to hear you've been pleased with the updates we've been making around The Flats at Shady Grove. If you ever notice any problem areas or have any suggestions or concerns, don't hesitate to let our team know. Thanks again! 

Alex H C.'s profile image
Alex H C. 
11 months ago

An nice property at a affordable price Property is under new management, they seem to care, facilities look pretty clean and well maintained. Affordable prices for a great location. Leasing agent (Rani) was great, very informative and always looking out for me, adjusting her offering to my needs. Four stars because hot tub was down and Gym has limited equipment. Despite that, seriously considering. 

Business response:

Hello! Thank you so much for taking the time to share this wonderful feedback with us. We're glad you've been pleased with the service you've received from our team. Please don't hesitate to reach out to us about any concerns you have and we will always be happy to help! 

John E.'s profile image
John E. 
11 months ago

Had a great tour Rani was helpful and informative, and the community was beautiful. I would highly recommend! 

Business response:

Thanks so much for visiting The Flats at Shady Grove! If you ever have any other questions for our team, don't hesitate to let us know! 

Terrell S.'s profile image
Terrell S. 
6 years ago

Superb Its awesome..no issues at all..friendly staff..peaceful area 

Business response:

Thank you for your review! We are thrilled you are loving your home. Vanessa Mahmoodi, Property Manager 

mahour m.'s profile image
mahour m. 
7 years ago

The Falts at Shady Grove new management are the best! The Flats at Shady Grove new management are really the best! They are so responsive, caring, and they are really quick on doing our requests. 

Business response:

We appreciate your review and for your feedback of Van Metre Management! We look forward to seeing you around the community! Vanessa Mahmoodi, Property Manager 

Jennifer G.'s profile image
Jennifer G. 
7 years ago

What you are looking for! Really the apt is very comfortable to live the space in the rooms and the bathrooms is in accordance to the expected, the people who work in the Office are very educated, collaborating and always ready to help you in whatever you need. I like the activities they do to keep the community of the fit in contact, a good opportunity to get to know each other. 

Business response:

Thank you for your review! We appreciate your feedback and are thrilled you are loving your home. Vanessa Mahmoodi, Property Manager 

Ajene H.'s profile image
Ajene H. 
8 years ago

Great!!! The customer service is amazing and the property manager is so helpful! 

J D.'s profile image
J D. 
8 years ago

So far Okay, but lots of room for improvement The Flats has a lot of positives, and a lot of things that can be improved upon. Two of the biggest pluses are the location and the affordability. The location is in the heart of endless shopping/dining/entertaining options and you can get anywhere in the DC area pretty easily. The metro station is about a 5 minute drive away as well. In the Shady Grove areas, these are far and away the most affordable apartments you will find. The biggest negative so far has been the lack of com... read more

Frequently asked questions about The Flats at Shady Grove

How is The Flats at Shady Grove rated?

The Flats at Shady Grove has a 3.3 star rating with 214 reviews. 

When is The Flats at Shady Grove open?

The Flats at Shady Grove is closed now. It will open tomorrow at 9:00 a.m.