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1010 Taylor Station Road, Suite B, Gahanna, OH, 43230, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:30 p.m. | |
Tue | 8:00 a.m. to 4:30 p.m. | |
Wed | 8:00 a.m. to 4:30 p.m. | |
Thu | 8:00 a.m. to 4:30 p.m. | |
Fri | 8:00 a.m. to 4:30 p.m. | |
Sat | 8:30 a.m. to 1:30 p.m. | |
Sun | Closed |
service was quick and professional
Business response:
Hi, Joanne. Your feedback is highly appreciated. Thanks for taking the time to post a review!
fast and convenient. friendly
Business response:
Hi, Amanda. We appreciate the review, and are glad we could provide you with a positive experience!
We have used Glass Guru many times. Always professional. Always on time and courteous. They do really good work.
Business response:
Hi, Luann. We appreciate the review and are happy we could provide you with a positive experience!
On time, professional did a great job.
Business response:
Hi, David. Your feedback is greatly appreciated. Thank you so much for the review!
Estimator went overboard being honest and candid: we asked about installing solar protection in our loft window, our only window facing west in a room that get hot in the summer. He said it would cost over $200 to replace each of the two panes, and he recommended against doing it. Think about that! The installer worked dilligently and efficiently to replace the panes in our windows. He explained what he was doing, and was enjoyable to chat with. He did a great job. Replacing leaking window panes is so much less expensive tha... read more
Business response:
Hi, Keith. Thank you so much for rating your experience with us so highly... It means a lot to our entire team!
We had a very large mirror removed from our living room wall. I appreciated that the folks at The Glass Guru made sure I understood all of the possibilities and scheduled promptly. The removal ultimately took only 30 minutes and I am extremely pleased. Everyone was friendly and efficient and I would recommend them wholeheartedly.
Horrible experience. Glass door was broken in August 2023. They came within a few days for estimate. They started they would follow up. I never received any calls. I followed up with them multiple times on when glass would be in, they said they would call. I finally talk to someone on 10/16/23. They stated glass was in for a couple weeks and they forgot to call. They set appointment for repair on 11/26 at 230p. Stated someone would call when on the way they did not call and showed up earlier. They were unable to repair and ... read more
I had them do a shower glass install. The glass came in on July 1 and they scheduled the install on July 8. On July 8 they no showed me and didn’t do the install. We rescheduled for July 15th and the came and only installed one of the two panels. They forgot a tool to install the other panel. Reschedule the install for July 19th…once again, no contractor came to install. At this point I just asked for my money back and found another company to install the final panel. He offered me a $250 refund. I also ordered a dog door in... read more
Worst service. Would not recommend
The Glass Guru has a 4.1 star rating with 182 reviews.
The Glass Guru is open now. It will close at 4:30 p.m.