This profile has been claimed by the business owner or representative.
The Glass Guru
- Glass & Mirrors
- Austin, TX
About this business
Location details
9222 Burnet Rd, #102, Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 4:30 p.m. | |
| Tue | 08:00 a.m. to 4:30 p.m. | |
| Wed | 08:00 a.m. to 4:30 p.m. | |
| Thu | 08:00 a.m. to 4:30 p.m. | |
| Fri | 08:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had glass panel replaced by James Hejl. I’m immune compromised & requested the technician wear a mask & he showed up with his own kn95 & wore it both inside and out even though my request was at least inside.
Business response:
Hi, D. Thank you so much for rating your experience with us so highly... It means a lot to our entire team!
Glass Guru showed up at exactly the time agreed to. They were personable, checked in with me, communicated clearly the details of the job, and wrapped it up in timely fashion. They were friendly, and I would definitely recommend them.
Business response:
Thank you so much for the kind words, Sean. We really appreciate you taking the time out of your day to to share your experience with us. Best regards, The Glass Guru
James and Victor arrived a little early and did a great job replacing our window. The whole process was very easy and would use this business again.
Business response:
Hi, Lara. We appreciate the review and are happy we could provide you with a positive experience!
I recently had a window replaced by Glass Guru and I must highly commend the exceptional service provided by James Hejl and Victor Garcia. From the moment they arrived, it was evident they meant business. Their professionalism and efficiency are second to none as they swiftly and skillfully replaced my window. What stood out to me was their attention to detail and respect for my property. They ensured all debris was thoroughly cleaned up after the job. Their friendly demeanor made the entire process enjoyable, and their cou... read more
Business response:
Hi, Mike. Your feedback is highly appreciated. Thanks for taking the time to post a review!
I have had 7 panes replaced at my residence. The pane replacement was do to the hail storm event we had in Round Rock on 24 September 2023. James replaced the final five panes today. James did an excellent job. Besides being exactly on time, he competed the job in 1 & 3/4 hours. The Gurus are an excellent company with which to do business. 😎
Business response:
Hi, Generalfeldmarschall. Thank you so much for leaving us a stellar review... The team appreciates your feedback!
James completed a glass replacement for our house today. He was quick, efficient and very nice. Thank you for a seamless installation
Business response:
Hi, Brittany. It means a lot to know our hard work pays off. Thanks for the great review!
After a couple estimates, I chose to work with Glass Guru based on value and good reviews. Clint Sanders & David (?) replaced 11 double paned windows in about three hours. They were diligent and competent installers, which one would hope for. What most impressed me was Clint and David coming back to tweak a couple minor details to satisfy my “particular” nature. They listened and quickly satisfied my desires. I won’t hesitate to use Glass Guru again.
Business response:
Hi, Scott. Thanks for taking the time to share your positive experience with us. We appreciate it greatly!
James Hejl arrived on time. He was very polite and worked smoothly but quickly. He left the work area perfectly clean before he left. He left my window looking like it never happened
Business response:
Hi, Karen. We appreciate the review, and are glad we could provide you with a positive experience!
My experience was absolutely fantastic from start to finish! David, James, and Clint are kind, professional, and efficient. My windows look amazing!
Business response:
Hi, Heather. Your feedback is greatly appreciated. Thank you so much for the review!
Frequently asked questions about The Glass Guru
How is The Glass Guru rated?
The Glass Guru has a 5 star rating with 1,587 reviews.
When is The Glass Guru open?
The Glass Guru is closed now. It will open at 8:00 a.m.