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The Grove Senior Living
- Assisted Living Facilities
- Fresno, CA
About this business
Location details
7444 N Cedar Ave, Fresno, CA, 93720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our family had an in person tour with Sunrise of Fresno and it is a beautiful community, but the person we spoke with was a little to pushy for us.
Business response:
Hi, We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and encourage you to contact us at information@sunriseseniorliving.com so that we can learn more. –The Sunrise Team
My mother in law didn't participate in the activities, she basically was a recluse by her own choice. The quality of care...my only concern was that the staff were not always on the same page. My MIL needed more than the average care for an Assisted Living facility, so it might have been more appropriate to have put her in a Skilled Nursing facility....but she adamantly refused to go to one. I don't think she ever adapted to being there. Her health declined rapidly and we lost her after she was in there for 3 1/2 months. But... read more
Business response:
Hi Sandy, we are so sorry for the loss of your loved one. Thank you for taking the time to provide us with a review of your experience. - The Sunrise Team
We have been here about 6 months now, they are changing ownership and going through a transition which is impacting all of ratings which were better 6 months ago. I do feel my mom is overall safe and in good hands as a registered nurse myself.
We picked this community, because it was the only one with an opening at that time. They are average from what I have seen.
Business response:
Hi Steve. We're sorry that you did not have a positive experience. Would you care to share more? Please email us at info@sunriseseniorliving.com so we can address your concerns.
I toured this community and it was nice overall. It's a big facility and I didn't love the set up, but part of that is personal preference. We were looking for something smaller that felt more like home. Pricing is a lot higher than many of the others we looked at. It could be a great fit for someone looking for that kind of atmosphere, though.
Business response:
Hi customer, We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and encourage you to contact us at information@sunriseseniorliving.com so that we can learn more. –The Sunrise Team
The tour guide seemed a little over the top and it felt too pushy to me.
Business response:
Hi customer, We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and encourage you to contact us at information@sunriseseniorliving.com so that we can learn more. –The Sunrise Team
Even with the turnover of staff making things confusing at times, they are so very caring to our loved one.
Business response:
Hi Customer, It is delightful to hear that you have been satisfied with the personalized support provided to your loved one by Sunrise of Fresno. Our team members share a common goal of enriching every resident’s life by carefully listening to their needs and always delivering the very best. Thank you! – The Sunrise Team
The friendliness of the staff members there really stand out to us and based on our experience so far we would recommend Sunrise of Fresno to others.
It is a shame that this facility “triages and assesses” potential residents and assures the family that the care they provide will care for your ailing family member. My dad was allowed to fall the very first day he was here due to orders for care not being passed to the nursing staff. That resulted in a visit to the ER. Two weeks later he was allowed to dehydrate severely which resulted in yet another ER visit. The final incident involved another resident [Removed] my father in his own apartment. This is totally unacceptabl... read more
Business response:
Good Morning. We’re sorry to hear that you did not have a positive experience. We care deeply about the safety and well-being of our residents and staff. Please contact us at information (at) sunriseseniorliving.com so that we can learn more. –The Sunrise Team
Frequently asked questions about The Grove Senior Living
How is The Grove Senior Living rated?
The Grove Senior Living has a 4.4 star rating with 96 reviews.
When is The Grove Senior Living open?
The Grove Senior Living is open now. It will close tomorrow at 12:00 a.m.