The Hendrick Team

Kelly S. 

Verified by V.I.P. Mortgage, Inc.

3 years ago

I don’t have much to add 

Tiloura J. L. 

Verified by V.I.P. Mortgage, Inc.

3 years ago

Floify was difficult to work with. 

Diane C. 

Verified by V.I.P. Mortgage, Inc.

4 years ago

Once again the Hendrick Team did a fantastic job for my buyers VA loan. Diane Chambon G.R.I., A.B.R. 1994 - 1996 Presidents Round Table Prestige Realty 17505 N. 79th Ave. Ste. 212 Glendale, AZ 85308 602-390-1088 dchambon@cox.net License #: SA042003000  

Nick T. 

Verified by V.I.P. Mortgage, Inc.

4 years ago

I would have prepared a detailed summary of lending options with pros / cons to each to allow the client to decide on a direction. The entire process seemed more focused on what is best of VIP mortgage vs what is best for me the customer...lack of customer centricity / focus was evident. 

Timothy W A. 

Verified by V.I.P. Mortgage, Inc.

4 years ago

WHEREWITHAL! 

Patricia T. 

Verified by V.I.P. Mortgage, Inc.

4 years ago

I had 3 different people contacting me and I didn’t understand who was doing what and who to contact. Had reached out in Nov and then waited until July. A call back in Dec to talk through why I should or should not move forward at that time would have been helpful. It cost me money to wait so in retrospect you could have explained pros and cons potentially as an added level of customer service. Thanks, Deb Sapp 

Kimberly R. 

Verified by V.I.P. Mortgage, Inc.

4 years ago

More and honest communication from the team during the process 

Monika A K. 

Verified by V.I.P. Mortgage, Inc.

4 years ago

Documents I provided did not make it into the folders and had to be resent. Different people asked for the same information. The process was a bit disorganized 

Nicholas S. 

Verified by V.I.P. Mortgage, Inc.

4 years ago

No feedback to enter