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The Landing of Panama City Beach

4.2

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Location details

401 North Alf Coleman Rd, Panama City Beach, FL, 32407, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.254 reviews
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Lake's profile image
Lake 
3 years ago

Observations included neglect and verbal abuse. Neglect from nursing assistant staff, observed through responses to residents that indicate indifference. Eating utensils were unavailable for residents to utilize during meals, when a resident requested a utensil they were told that "We don't have any", Napkins were often unavailable during meals, when a resident would request a napkin they were simply told "We don't have any". Delayed or no response to resident requests. There are residents living here who would benefit from ... read more

Cindy M Reeves's profile image
Cindy M Reeves 
4 years ago

When putting my clients wife into seagrass it was the best thing we've ever done. At first it started off great a lot of care but then it went downhill after that. [name removed] uses the bathroom by herself but the many many times that I've been out to the facility she has been pure wet and it's sad that I have to be the one to tell them to go change her. I believe a urinary tract infection had triggered another stroke and unfortunately we had to place her into the hospital and died 10 days later. I believe with a lot more ... read more

Business response:

We would like to apologize for this recent experience and are sorry to hear you were less than satisfied with our community. In fact, we pride ourselves on how we treat others and the high-quality standards we maintain. We would love an opportunity to speak with you to better understand what occurred and how we can get better to ensure this doesn't happen again. Would you mind calling our Customer Service line at (877) 212-4126 to discuss? 

Anonymous's profile image
Anonymous 
4 years ago

Be Careful! Do Your Homework! Check it Out Thoroughly! The community wasn't able to provide the care that my loved one needed. The staff didn't inform me of my loved one not eating or them falling. We weren't able to get my loved one back to eating after my loved one stopped eating. Hospice was the only one that informed me of this. The community was beautiful. The sales person was wonderful. The activities director seemed to be more than willing to be part of the connection between the family and our family member. She didn... read more

Frequently asked questions about The Landing of Panama City Beach

How is The Landing of Panama City Beach rated?

The Landing of Panama City Beach has a 4.2 star rating with 54 reviews. 

When is The Landing of Panama City Beach open?

The Landing of Panama City Beach is open now. It will close tomorrow at 12:00 a.m.