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401 North Alf Coleman Rd, Panama City Beach, FL, 32407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
What has made The Landing community such a great experience so far is definitely the nurses they have working there.
5 for all, moms time there was short but we were very pleased with the place! I loved the location and the fact that this is an all memory care facility - it just felt right! The staff was so nice to us, mom was at a rough point but they were patient with her and us. The room was nice and spacious, we didn't do a lot there as mom passed after only a week and a half. She wasn't able to take advantage of activities much. She did enjoy a singer who came in while we were visiting.
My mom is currently a resident at The Landing. Overall, I am very pleased with the quality of care that my mom has received at this facility. She seems very content. They have struggled at times with staffing, not uncommon to most facilities, but there have been improvements in the past few months. I would recommend this facility to family and friends.
Overall, they are welcoming, very helpful, and thorough with helping to get set-up. They are very nice people, and accomodating. They could improve on, communication with what they have going on and with the residents. I would recommend to other families.
Seagrass Village provides good care, they try and engage residents in activities. for those with mobility and a willingness to participate, the activities would be a plus. this community is kept very clean with nicely sized and good looking rooms. i would like to see an increase in staffing, as to increase the amount of attendants who are with my loved one at a time.
Home Sweet Home ??????
There is a lot of change and turnover going on with all of the staff members/management, they are short staffed.
Business response:
Your concerns are extremely important to us, and we are sorry to hear your experience with us was not a positive one. Our goal is to always treat others the way we would like to be treated. We want the opportunity to speak with you and resolve your concerns. Please call our Customer Service line at (877) 212-4126.
We chose Seagrass Village because of the value for the money as well as the location. They also took her in during covid. The staff members here have been a little slow with communication, their emails were going to our junk mail so it was a while until we had a lot of communication from them. Right now they are going through transition, they have had quite a bit of turnover with management and staffing. It has been difficult not being able to go inside the facility, but I think it is fairly nice place and the nurses have be... read more
Our families experience was horrific, not one part of it met the expectations. The quality of care was so poor, when we would come to visit the residents hair looked so greasy it was almost like you could ring it out. We would see people walking around in soiled clothes - if the residents don't want to change or shower the staff just says okay and walks away. There was urine in the hallways that would not be cleaned up. Our loved ones medicine was lost. It was the worst experience. It was their job to evaluate the residents ... read more
Business response:
We are so sorry to hear about this, no one likes poor service. Would you mind calling our Customer Service line at (877) 212-4126 so we can better understand the situation?
The Landing of Panama City Beach has a 4.2 star rating with 54 reviews.
The Landing of Panama City Beach is open now. It will close tomorrow at 12:00 a.m.