The Monarch at Cedar Park

Anonymous 

on AplaceForMom

3 weeks ago

The staff is rude and under educated to handle skilled care. 

Anonymous 

on AplaceForMom

2 months ago

The Monarch went back on the five written agreements we mutually made, prior to our father being admitted. Our father fell on day one. They do not have adequate nursing staff, not able to monitor simple health conditions e.g. catheter, unable to give frequent meds. Especially unsuitable for Hospice Care patients. (They promised to be a great place for hospice care - epic failure as patient progresses. OK for simple memory care, especially if patient is self sufficient. 

Tami S 

on AplaceForMom

7 months ago

My mother lived here for three years. A few caregivers were kind and compassionate, but management was unstable, changing every 4–6 months, and staffing was frequently inadequate. After renovations, rates increased significantly, burdening families. Most concerning, I discovered near the end of my mother’s life that the facility is not qualified to administer prescribed narcotics because they do not have a full-time RN—only med techs who can give basic medications. They could only give her meds during daytime hours when cert... read more

T. R. 

on AplaceForMom

7 months ago

The Monarch is appropriate for memory care needs. However, if your loved one needs some elements of skilled nursing, or is in hospice status, they may not be your best choice. We had to abruptly move our father, as the Monarch staff did not provide the level of care his declining condition required. 

Julie Z 

on AplaceForMom

a year ago

This place is the absolute worst. They actually had some good employees and they fired them. Some of the people there were wonderful, but they are managed by [facility removed] and they only care about the bottom dollar. On many occasions they did not give my father his medication. They did not shower him as often as they said they would. His skin was always in horrible shape. My mother and I were there every other day, sometimes more and I think that's the only reason he got the level of care that he did. They never shaved ... read more

Vivian B 

on AplaceForMom

2 years ago

We were provided information about the facility that have not taken place such as daily activities and laundry services. Supervision of patients when they are not in their room is questionable. Feces was found on the floor outside of [name removed] room and a patient was also found on the floor outside his room during one of our visits. Wet and soiled laundry have been left in the bathroom sink. There is suppose to be a doctor available but we have not received information that [name removed] has received a visit. The meals ... read more

M Thorp 

on AplaceForMom

3 years ago

Poet's Walk Cedar Park was okay. I didn't like that they kept everybody in one room all day long. I don't think it's good to mix people at different stages of dementia into one singular group all the time. 

concerned family 

on AplaceForMom

7 years ago

One of my parents has been in PW since last Spring. It started out good, but now I'm really concerned that they have too many residents for the amount of direct care staff (CNA, MA,LVN, RN). Pros: 1. They have some really good, compassionate care givers and LVNs 2. They have some sweet ladies that do activities with them. I have NO idea what the director of activities does--she is rarely with the residents, just her staff interacts with the residents. 3. Its all hands on deck when meals are served 4. Nice variety of foods an... read more