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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.923,281 reviews
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Jacqueline Kathleen G.'s profile image
Jacqueline Kathleen G. 

Verified by The Mortgage Firm, Inc.

a year ago

Working with Donny made this entire transaction a great experience for us. During our last purchase it was a new build in the 2006 era, this was the first time we have purchased a home from a seller since then. Donny explained everything to use every step of the way, offered advice and support when I had questions, ensured we understood all of our options and actually got us the best rate possible (even the Title company said it was the best they had seen in years). I truly felt throughout this entire experience that i wa... read more

Business response:

Ok let me put this in Jackie terms.. On a scale from 1-10 how awesome was it working with Jackie? 12!!! Jackie, thank you so much for your 5.0 star review!! It was truly an honor to assist you with purchasing your new home!! Jackie was easy to work with, provided all requested documents in a timely manner, and made the experience fun for all of us!! I'm so glad we were able to secure you the lowest rate we have seen in years!!! On behalf of me and my Loan Partner Jeremy, thank you for being so awesome to work with!! ... read more

Garrett Lee L.'s profile image
Garrett Lee L. 

Verified by The Mortgage Firm, Inc.

a year ago

Ron was amazing he was always there for us whenever we had and questions! Service was amazing! 

Bronte Pierce C.'s profile image
Bronte Pierce C. 

Verified by The Mortgage Firm, Inc.

a year ago

Evan was very timely, organized, and informative with all the info he gave me. Easy to digest and understand 

Business response:

Bronte, Thank you for the 5 Star review and kind words! Our team strives daily to make the process of buying a new home as smooth as possible and help clients like you find their dream home. It was a pleasure to work with you, and hope you won't keep us a secret.... If you of hear of anyone thinking of buying or refinancing it would mean the world to us if you introduced us to help them :) 

Armando Enrique Torres G.'s profile image
Armando Enrique Torres G. 

Verified by The Mortgage Firm, Inc.

a year ago

He is an exceptional person, very attentive to everything and very but very good in his profession Thank you for everything you have with us really at heart again thank you for everything. 

Business response:

I'm truly touched by your kind words, Armando. It means so much to me to hear that you had a positive experience with us at The Mortgage Firm. Your appreciation motivates us to continue delivering top-notch service. Thank you very much for your exceptional review. It was a pleasure working with you. 

Shane Jean O.'s profile image
Shane Jean O. 

Verified by The Mortgage Firm, Inc.

a year ago

The fast response and personalized attention were the best I’ve experienced. 

Business response:

We are thrilled to hear that you appreciated my prompt responses and personalized service, Shane. Your kind words mean so much to our team. It was a pleasure assisting you with your mortgage needs here at The Family Mortgage Team. We are grateful for the perfect rating you've given us. Let us know if you've got any more mortgage-related questions or concerns in the future. 

Odalis B.'s profile image
Odalis B. 

Verified by The Mortgage Firm, Inc.

a year ago

Donni and his team were very kind, understanding and patient. They also work really hard to get me a home for me and my son after trying multiple times with other loan firms unsuscesfully Donni and his team made sure that this time I was able to achieve my goal and for that I will forever be greatful. I will forever recomend him and his team at The Mortgage Firm. 

Business response:

Odalis thank you so much for the 5.0 star review!! It was my honor to help you buy your first house for you and your son!! And I'm so glad we got you into the Hometown Heroes program!! I hope you truly enjoy going into the holidays in your own home!! Keep me in mind with the Coquito!!! Stay in touch. I am always here for you whenever you need anything home related. And thank you for your business!! 

Kim A Bannon-Van L.'s profile image
Kim A Bannon-Van L. 

Verified by The Mortgage Firm, Inc.

a year ago

Evan was with us all through the process! We felt very comfortable going through all the steps. 

Business response:

Kim, Thank you for your 5 STAR review and kind words! It was a pleasure to work with you and have you feel comfortable throughout the process. This is what we strive for daily with our clients :) Please let us know if we may assist you in the future with any questions. 

Lester Allen R.'s profile image
Lester Allen R. 

Verified by The Mortgage Firm, Inc.

a year ago

She was very professional and helpful with explaining the whole process and if we had questions she was there to answer, thanks for all your help 

Juan Antonio Nieto G.'s profile image
Juan Antonio Nieto G. 

Verified by The Mortgage Firm, Inc.

a year ago

The family felling off all of you team. 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 23,281 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.