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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.923,281 reviews
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Joseph C G.'s profile image
Joseph C G. 

Verified by The Mortgage Firm, Inc.

a year ago

The Mortgage Firm provided great customer service. Each staff member I dealt with was kind, attentive to my questions, responded quickly to emails and text messages. They even provided me with alternate contact number(s) to reach them after hours, if I had additional questions or concerns. They made me feel like they truly cared. The process of securing a mortgage and buying a home was made as easy as possible! I felt that I was given sound advice from Mr. Storch. And my realtor, Garret was just awesome! He was extremely acc... read more

James K Parker I.'s profile image
James K Parker I. 

Verified by The Mortgage Firm, Inc.

a year ago

Communicative, informative, easy to work with 

Kevin M.'s profile image
Kevin M. 

Verified by The Mortgage Firm, Inc.

a year ago

Ashley made the whole experience extremely easy and personal! She was always willing to answer our questions and provide us with support over the last couple years. 

Attila K.'s profile image
Attila K. 

Verified by The Mortgage Firm, Inc.

a year ago

Very quick and very smooth transaction as always! 

Business response:

I'm glad it worked out well for you!!!!!! 

Carissa Danielle B.'s profile image
Carissa Danielle B. 

Verified by The Mortgage Firm, Inc.

a year ago

Donny was very quick to make sure my needs were met and questions were answered. He also made sure I was getting the best deals possible and went above and beyond what I could of imagined. 

Business response:

Carissa thank you so much for your 5.0 star review! It was my pleasure to assist you (and Shiloh) with your first home purchase! Securing the funds from Hometown Heroes and getting you to closing with $0 out of pocket was a big success. I hope you love your first house!! Thank you for putting your trust in me and my team to make your dream come true!! I am always here for you whenever you need anything. 

Martha Z Torres S.'s profile image
Martha Z Torres S. 

Verified by The Mortgage Firm, Inc.

a year ago

Ella es la mejor de todas . Fue un trabajo súper increíble y la recomendaría millones de veces porq es demasiada buena en su trabajo . 

Business response:

Muchas gracias Martha por la fantástica calificación y revisión! Significa mucho escuchar sus comentarios positivos sobre mi trabajo en The Mortgage Firm. Estoy encantado de que haya encontrado mi servicio excepcional y agradezco la fuerte recomendación. Ha sido un placer absoluto atenderles. Si alguna vez necesitas más ayuda, no dudes en ponerte en contacto con nosotros. 

Matthew Robert W.'s profile image
Matthew Robert W. 

Verified by The Mortgage Firm, Inc.

a year ago

Great communication and advice. 

Business response:

Matt, always a pleasure to help you and Amanda!! Cutting your mortgage in HALF from 30 years to 15 years is a BIG DEAL!!! Congrats and great job!! Thank you for your continued business and for putting your trust in me! 

Marsha Ann C.'s profile image
Marsha Ann C. 

Verified by The Mortgage Firm, Inc.

a year ago

Heather is a very personable young lady. She was very patient with us and always had an answer for our questions. 

Edwin B.'s profile image
Edwin B. 

Verified by The Mortgage Firm, Inc.

a year ago

The people 

Business response:

Hello Edwin, I'm so pleased to hear about your positive experience with The Mortgage Firm. Your 5-star rating is greatly appreciated. I'm glad you found our team to be to your satisfaction. Please know that your feedback is valuable and will be used to ensure we continue to deliver the best service possible. Thank you once again for choosing The Mortgage Firm, it was a pleasure working with you. From Katherine Rivas. 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 23,281 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.