The Mortgage Firm, Inc.

4.9

Mortgage Lenders
Altamonte Springs, FL

About this business

Finance Mortgage Brokers Mortgage Lenders

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.923,281 reviews

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Andrew John R.

a year ago

Evan and his team were on top of our situation the entire time. They took the time to help us when hiccups arose even during off hours. They had excellent communication throughout the entire process. They were organized, professional and friendly. I honestly walked away feeling like we made new friends. They genuinely care about their clients and it is very Evident. What can take up to 30 days to close was knocked out in 18. We honestly can’t thank them enough!!!

Business response:

Hi Andrew, I truly appreciate your glowing review and the 5-star rating you've given us. It was an absolute pleasure working with you, and I'm thrilled that my team and I were able to provide you with the level of service you needed during your mortgage process. It's always our goal to ensure we are there for our clients every step of the way, and I'm so glad we were able to exceed your expectations. I'm also very pleased to hear that you felt well taken care of and that we were able to expedite your closing process. Your... read more

Abel T.

a year ago

Outstanding service and dedication by the entire team.

Thomas G.

a year ago

Great ability to communicate , A team player and a real professional

Alexander A.

a year ago

Donny has amazing communication and problem solving skills

Business response:

Alex thank you and Rebecca for the 5.0 star review!!! I'm truly honored to help you buy your first home. We were lucky to get into the Hometown Heroes program and it did an amazing job for you. I'm glad we were able to navigate the guidelines effectively and get you approved under this program. I wish you years of good health & happiness in your new home. Thank you for putting your trust into me and my team to get the job done for you!!!

Taylor S J.

a year ago

Extremely professional and knowledgeable. Very fair cost.

Joanne M J.

a year ago

Wonderful stuff and excellent communication!

Jon-Michael S.

a year ago

Communication, Promptness, professionalism, all around

Business response:

Jon thank you so much for the 5.0 star review!! It was a pleasure working with you and getting you into your first home! I'm sure we will be doing more business in the years to come, but now that you are my neighbor if you ever need anything I'm right around the corner!

Emelyn R.

a year ago

Katherine and her team were always to any questions I had. She was very thorough and made the process not really feel like a process. I always felt intimidated at the thought of how this would really be and working with Katherine was nothing like that at all!

Business response:

I'm delighted to hear that you felt comfortable and understood throughout your experience with us at The Mortgage Firm, Emelyn. It's our goal to make the mortgage process as smooth and stress-free as possible. We're here to support you at all times and I'm thrilled that your experience reflected that. Thank you for taking the time to write such a wonderful review and for giving us a perfect rating. Looking forward to assisting you again.

Brian B.

a year ago

So easy to work with and took care of everything in a timely manner. She really went the extra mile during the process.

Business response:

It was such a pleasure working with you on the purchase of your condo!!