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921 Douglas Ave, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
They made it happen! Although, my situation was unusual and complex, they still worked through it. The only advice i might give would have to do with organizational details. Seemed a bit unorganized at times but then again, my situation was unusual and complex to deal with which I am sure contributed to this.
Business response:
Thank you so much! It was a definite struggle for your unique situation and doesn’t usually go that way but we got the job done!
Verified by The Mortgage Firm, Inc.
Our realtor personally recommended Evan during our home purchasing process and he did not disappoint. He was always extremely communicative and happy to answer any of our questions, along with the rest of his team. He did a great job keeping the stress off of our minds which was greatly appreciated.
Business response:
Thanks for your valuable feedback, Hannah. I'm glad to hear that you appreciated my timely responses and consistent communication. It's always my goal to provide top-notch service here at The Family Mortgage Team. While it's fantastic to see a rating of 4.16 out of 5, I'm always aiming to achieve a 5-star experience for my clients. If there's anything more I could have done to enhance your experience, please feel free to share. Looking forward to assisting you in the future.
Verified by The Mortgage Firm, Inc.
Ron is an expert in his field
Verified by The Mortgage Firm, Inc.
Quick, easy and professional.
Verified by The Mortgage Firm, Inc.
They are very knowledgeable and responsive. They helped guide us through the process very well.
Verified by The Mortgage Firm, Inc.
Evan was always on top of our loan process and answered any questions we had. Always made us feel as if we were being taken care of and that he had our interests at heart. Really kept a load of stress off of our minds which was greatly appreciated.
Business response:
Alex, I want to first Thank you for your Five star review! We Strive to make the process as smooth and as little stress as possible for our valued clients! It was a pleasure to work with you! Dont Keep us a secret we look forward to working with you and/or Friends and Family in the future for any home needs.
Verified by The Mortgage Firm, Inc.
Awesome service every step of the way. Thank you so much
Business response:
I'm so glad to hear that you had a positive experience, Yvonne! It's always my goal to provide excellent service throughout every step of the process. Your kind words and the 5-star rating are greatly appreciated. I'm always here to help with your mortgage needs at The Mortgage Firm. Thanks again for your feedback. -Katherine Rivas
Verified by The Mortgage Firm, Inc.
Process was easy and efficient!
Business response:
Lia, Your positive feedback is truly appreciated, and it was a pleasure assisting you. Thank you for the 5-star review!
Verified by The Mortgage Firm, Inc.
I was kept informed thru every phase of the loan process.
The Mortgage Firm, Inc. has a 4.9 star rating with 23,281 reviews.
The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.