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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.923,281 reviews
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William F N.'s profile image
William F N. 

Verified by The Mortgage Firm, Inc.

a year ago

They made it happen! Although, my situation was unusual and complex, they still worked through it. The only advice i might give would have to do with organizational details. Seemed a bit unorganized at times but then again, my situation was unusual and complex to deal with which I am sure contributed to this. 

Business response:

Thank you so much! It was a definite struggle for your unique situation and doesn’t usually go that way but we got the job done! 

Hannah R.'s profile image
Hannah R. 

Verified by The Mortgage Firm, Inc.

a year ago

Our realtor personally recommended Evan during our home purchasing process and he did not disappoint. He was always extremely communicative and happy to answer any of our questions, along with the rest of his team. He did a great job keeping the stress off of our minds which was greatly appreciated. 

Business response:

Thanks for your valuable feedback, Hannah. I'm glad to hear that you appreciated my timely responses and consistent communication. It's always my goal to provide top-notch service here at The Family Mortgage Team. While it's fantastic to see a rating of 4.16 out of 5, I'm always aiming to achieve a 5-star experience for my clients. If there's anything more I could have done to enhance your experience, please feel free to share. Looking forward to assisting you in the future. 

Raymond C A.'s profile image
Raymond C A. 

Verified by The Mortgage Firm, Inc.

a year ago

Ron is an expert in his field 

Laurel L C.'s profile image
Laurel L C. 

Verified by The Mortgage Firm, Inc.

a year ago

Quick, easy and professional. 

Clifford L Chavis J.'s profile image
Clifford L Chavis J. 

Verified by The Mortgage Firm, Inc.

a year ago

They are very knowledgeable and responsive. They helped guide us through the process very well. 

Alex R.'s profile image
Alex R. 

Verified by The Mortgage Firm, Inc.

a year ago

Evan was always on top of our loan process and answered any questions we had. Always made us feel as if we were being taken care of and that he had our interests at heart. Really kept a load of stress off of our minds which was greatly appreciated. 

Business response:

Alex, I want to first Thank you for your Five star review! We Strive to make the process as smooth and as little stress as possible for our valued clients! It was a pleasure to work with you! Dont Keep us a secret  we look forward to working with you and/or Friends and Family in the future for any home needs. 

Yvonne D C.'s profile image
Yvonne D C. 

Verified by The Mortgage Firm, Inc.

a year ago

Awesome service every step of the way. Thank you so much 

Business response:

I'm so glad to hear that you had a positive experience, Yvonne! It's always my goal to provide excellent service throughout every step of the process. Your kind words and the 5-star rating are greatly appreciated. I'm always here to help with your mortgage needs at The Mortgage Firm. Thanks again for your feedback. -Katherine Rivas 

Lia M C.'s profile image
Lia M C. 

Verified by The Mortgage Firm, Inc.

a year ago

Process was easy and efficient! 

Business response:

Lia,  Your positive feedback is truly appreciated, and it was a pleasure assisting you. Thank you for the 5-star review! 

Emilie J D.'s profile image
Emilie J D. 

Verified by The Mortgage Firm, Inc.

a year ago

I was kept informed thru every phase of the loan process. 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 23,281 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.