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The Park Lane

4.5

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200 Glenwood Cir, Monterey, CA, 93940, United States

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4.5344 reviews
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Lia B's profile image
Lia B 
5 years ago

Couldn’t be worse. I only wish I had taken my mom out sooner. No oversight, feeding and bathing...barely. Rude staff, poor med management. Very unhappy with the care they pretended to afford my mother. Had she not had been in independent living prior, I would never had given the memory care unit a chance. When went to management with my concerns, was met with anger, raised voice and threats to abandon my mother. Thank goodness I had private caregivers on board as well. I will never recommend this place to anyone. Fancy and s... read more

Business response:

We'd like the opportunity to discuss your review, so if you're willing, please contact our Executive Director at [removed]. We hope to hear from you to resolve this matter. 

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Helene B 
5 years ago

I’ve been a psychologist and social worker over 30 years. My mother was a resident at Park Lane. This is one of the worst places I have been involved with, specifically with resident care and oversight. Assisted snd memory care are particularly poor. I will NEVER recommend this place to anyone. 

Business response:

We'd like the opportunity to discuss your review, so if you're willing, please contact our Executive Director at [removed]. We hope to hear from you to resolve this matter. 

Frequently asked questions about The Park Lane

How is The Park Lane rated?

The Park Lane has a 4.5 star rating with 344 reviews. 

When is The Park Lane open?

The Park Lane is open now. It is open 24/7.