The Park Lane

Anonymous 

on AplaceForMom

2 years ago

I'm rating the memory care unit at Park Lane. The other parts of the facility seemed better, but memory care had very little staff engagement. Lack of cleaning or maintenance, and very few activities. When we visited they showed us the beautiful amenities, described an active lifestyle and quality personalized care. The outdoor garden was very nice and they are pet friendly. 

Katherine 

on AplaceForMom

2 years ago

I would not recommend this place to anyone. I tried to work with management but decided it was best for Mom to leave as soon as possible. I hope that one day it will get the care, quality, staff, and nursing that one deserves. One should feel safe, cared for, respected, listened to when residing in a place like this. The building is in need constant maintenance, in need of repair, plumbing problems, the gym has outdated equipment, windows and upper decks never cleaned, and everything could use a good scrub. The landscaping i... read more

JF 

on AplaceForMom

2 years ago

Please do not put your loved one here if they need a lot of assistance because you will NOT get it. They make the bed over my mother's soiled sheets, they do laundry and burn her blouses, they ask our Private how to giver her a shower because they don't know what to do, they are on their phones watching movies while I walk by carrying out loads of trash. There seems to be little to no training. This place is expensive, the food is great, and the gardens are nice. But if you need lots of help, hire a private caregiver, please... read more

Lia B 

on AplaceForMom

4 years ago

Couldn’t be worse. I only wish I had taken my mom out sooner. No oversight, feeding and bathing...barely. Rude staff, poor med management. Very unhappy with the care they pretended to afford my mother. Had she not had been in independent living prior, I would never had given the memory care unit a chance. When went to management with my concerns, was met with anger, raised voice and threats to abandon my mother. Thank goodness I had private caregivers on board as well. I will never recommend this place to anyone. Fancy and s... read more

Helene B 

on AplaceForMom

4 years ago

I’ve been a psychologist and social worker over 30 years. My mother was a resident at Park Lane. This is one of the worst places I have been involved with, specifically with resident care and oversight. Assisted snd memory care are particularly poor. I will NEVER recommend this place to anyone.