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The Park Lane
- Assisted Living Facilities
- Monterey, CA
About this business
About Us The Park Lane SENIOR LIVING: BEYOND YOUR EXPECTATIONS Age joyfully at The Park Lane in Monterey, California. Our Independent Living, Assisted Living, and Memory Care community has the amenities and support you need to live your best life at every age.
Location details
200 Glenwood Cir, Monterey, CA, 93940, United States
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The staff seems nice enough to be around, they're friendly. It's very clean. We're getting our money's worth. We have our own caregiver that we use. I don't participate in the activities much but everybody seems to enjoy themselves. My wife goes to writing class and she enjoys that a lot. She used to be an English teacher. She's doing good here. The socialization here is good for her. She's really outgoing and friendly and I'm more or less a hermit. The food is pretty good. I don't eat too much of it myself because I'm prett... read more
just lovely. views are amazing on top floor walking circuit. 2 bedroom has a fully operational kitchen and amazing views from larger bedroom and living room. Movie theater and big salt water jacuzzi downstairs.
By Hyatt, rental. One-time initiation fee; second person fee. Overlooking Monterey bay and del monte forest
This was MY favorite. I think my parents would very much like to live here for many reasons. The woodshop (which my dad could access) would be a big plus for my father. The fact that it is in Monterey and has views of the Del Monte Forest and Monterey bay (at least from common areas, if not from the unit they would be in) is a big plus. The chalets are really almost like being in their own house. The common areas in this community were attractive, very inviting, and were big pluses. The dining room looked very nice and I lik... read more
Mom was recently transported to Salinas’ hospital because Salinas had a trauma unit. My Mom had fallen down and had some internal bleeding. By 9 AM the next day, the bleeding had stopped (no surgery), and she was cleared for discharge at 12 noon. My Mom called Park Lane and asked for transport. Park Lane refused the request. Google map shows the shortest distance from Park Lane and Salinas’ hospital is 21.3 miles. It was up to Park Lane and the hospital to arrange transportation. Salinas hospital noticed Mom was on Medicare.... read more
There have been 3 Executive Directors since 2022 and at least that many Executive Chefs. While the building and grounds were obviously luxury at some point, they are not maintained to that level now. They are almost always short staffed. However, the staff they do have are lovely and trying their best. Pacifica Senior Living (parent company) does not pay well so it is hard to hire and keep good employees. Hopefully, that will change soon with the new Executive Director that started in August.
We moved my mom out after one month. It was a terrible experience for her. The staff didn't attend to the memory care residents. There were very confused and agitated people entering her room and it wasn't kept clean. Overall a very upsetting experience
It’s a paradox. Staff and management are quite friendly. The staff is responsive to requests; management is not. Long-time residents report maintenance problems left unattended to for months or even years. They have grown accustomed to the lack of response. I asked four times for a connection to the free internet but got zero response. The Park Lane holds a monthly Maintenance Chat where residents can speak directly to the Maintenance Director. He promised a fast response (“probably tomorrow”) that never happened. In frustra... read more
I moved to the Park Lane in December of 2022. I had a Traumatic Brain Injury and needed to simplify my life as much as possible. I went for a 2 week stay and felt that I could be happy there. For a while I was optimistic, responses to issues that needed attention were timely, food was healthy and tasty and delivered in a timely manner. Most residents liked being there and felt well-taken care of. Forward 6 - 8 months things gradually changed. Requests for maintenance ignored or done in a way that did not resolve the problem,... read more
Frequently asked questions about The Park Lane
How is The Park Lane rated?
The Park Lane has a 4.6 star rating with 324 reviews.
When is The Park Lane open?
The Park Lane is open now. It is open 24/7.