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The Park Lane
- Assisted Living Facilities
- Monterey, CA
About this business
Location details
200 Glenwood Cir, Monterey, CA, 93940, United States
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I have been a long time member of this community and I am aware of The Premier care and service here at The Park Lane. I looked at some of the others but The Park Lane seems to be the best.
Business response:
Marvin Quaid, we strive for 100% satisfaction, and it is great to see you had such a positive experience at The Park Lane.
I recently moved to The Park Lane and just love the community. The staff here has been so accommodating during this transition. [Name removed] from the maintenance department is a gem! The Executive Director, [name removed] was so helpful with the move-in process. I can't wait for my daughter to visit so she can get the full dining experience and enjoy fresh salmon with me!
Business response:
Betty V., we strive for 100% satisfaction, and it is great to see you had such a positive experience at The Park Lane.
My mother in law, [name removed] lives at The Park Lane. She said she is so grateful she lives at The Park Lane during this time. We so appreciate the great care she receives at The Park Lane. Thank you.
Business response:
Thank you for taking the time to share your review, your opinion is very important to us. During this difficult time of the COVID pandemic your words are mean so much to us. We are all trying to go above and beyond to keep our residents and staff safe.
The front desk, activities, and food services are fantastic! They have gone above and beyond to meet our every need. The emergency has brought out the caring best in everyone from the boss to the staff who deliver our food in the cold rain. Thank you all!
Business response:
Hi Patricia, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at The Park Lane. Thank you again, we hope you have a wonderful day!
The Park Lane has been a sanctuary in these trying times. Make us safe and trying very hard to keep us content.
Business response:
Ruth Wolfe, we are glad we could help!
[Name removed] took us on an excellent and informative tour and gave us lots of time to get our questions answered. Afterwards we all agreed that of all the senior communities we've seen, The Park Lane is the best choice for our dad.
Business response:
Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at The Park Lane. Thank you again, we hope that you have a wonderful day.
Excellent guide with [name removed] lovely decor and atmosphere. Friendly staff with personal attention.
Business response:
We appreciate your positive review about your recent experience with us!
[Name removed] was an excellent guide - she was extremely informative. I learned a lot - many questions answered.
Business response:
Jai Alpent, thank you for your kind words and this wonderful review!
Dear [name removed], I want to thank you for the warm reception yesterday! And for allowing us to take up so much of your time! We did learn a lot from you! We also thank you for the wonderful lunch experience. We gota good feel for the community there and the way of life. I am leaning toward the chalet. Thanks again for your kindness and professionalism. You are good to not be selling condos, but rather a lifestyle!
Business response:
Hi Karen S., thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at The Park Lane. Thank you again, we hope you have a wonderful day!
Frequently asked questions about The Park Lane
How is The Park Lane rated?
The Park Lane has a 4.5 star rating with 338 reviews.
When is The Park Lane open?
The Park Lane is open now. It is open 24/7.