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The Ranch Apartments on Parmer Lane

3.5

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Location details

9400 W Parmer Ln, Austin, TX, 78717, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.5289 reviews
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Cameron H.'s profile image
Cameron H. 
10 years ago

Ranch The ranch is a perfect place for young professionals. Best rent price per square feet in the area and fantastic floor plans. Parking is somewhat of a problem, but other than that amazing pool and facilities. 

Fallyn W.'s profile image
Fallyn W. 
a year ago

There are genuinely so many issues. There's is a huge roach infestation in these apartments. I've filed many complaints and they have not once done anything about it. I've filed complaints about the people with their garage who work on peoples cars all day everyday and they haven't done anything. I've tried to get them to come and fix very simple things yet they still haven't. They don't fix any of the problems here. I've talked to many of the other residents about this ongoing issue and they have the same problems going on.... read more

Business response:

We are sorry to hear your concerns have not been addressed yet, Fallyn. This is not the service we want to provide our residents, and we are truly sorry to hear this has been your experience. Please contact our office directly at theranch@simpsonhousing.com or (737) 402-7423 as we would like to ensure this issue is resolved. 

Sharon L.'s profile image
Sharon L. 
3 years ago

1. The move-in... (Verified Renter) 1. The move-in specials of 2 weeks was promised to be reflected in Feb rent. However, we didn't see it anywhere on portal. The office still hasn't bothered to respond the email for that. 2. Requested to accommodate referral bonus within 1 month of move-in as we missed to add those details in the form earlier. It was a big relocation for us and given hundred things that had to be taken care of, we missed these details. The office didn't consider even for a min and promptly responded with NO... read more

Sharon L.'s profile image
Sharon L. 
4 years ago

In the past,... (Verified Renter) In the past, I have had several very unprofessional, downright insulting conversations with office personnel. I absolutely refuse to deal directly with Connie. 

Pankaj B.'s profile image
Pankaj B. 
4 years ago

Very old and poor appliances, poor maintenance I am living in the Ranch apartments for last one year. I moved in during the pandemic, so did not get chance to see apartment before moving. The apartment was in very poor condition. Appliances are very old. Appliances are technically working but not in good condition. Raised requests many times but never got them repaired or replaced. The staff never listens to the complaints. Behave very rudely. I will definitely not recommend this community. 

Priscilla M.'s profile image
Priscilla M. 
5 years ago

Would not recommend Please stay away from this place. I just moved in and they have an underlying pest problem. I see tons of roaches daily even after pest control has sprayed my apartment three times within a month! The leasing person even told me of this issue AFTER I signed the lease and moved in. Also there are always people walking around in the middle of the street at all hours along with their very noisy kids. There is never anywhere to park. I rarely leave such negative reviews, but I feel the need to warn people abo... read more

Business response:

Thank you for taking the time to share your feedback. Our team works hard to provide residents with the best support and experience possible and we apologize that this wasn’t your experience. We’d like to better understand the issues you listed and see how we can make things right, so please reach out to us at theranch@simpsonhousing.com or (737) 402-7423. 

Review System T.'s profile image
Review System T. 
8 years ago

Apartment needs upgrade... (Verified Renter) Apartment needs upgrade - Creaking floors and outdated kitchen counter and appliances compared to newer apartments in the area. Carpets are very bad quality and easily sheds thickness. 

Frequently asked questions about The Ranch Apartments on Parmer Lane

How is The Ranch Apartments on Parmer Lane rated?

The Ranch Apartments on Parmer Lane has a 3.5 star rating with 289 reviews. 

When is The Ranch Apartments on Parmer Lane open?

The Ranch Apartments on Parmer Lane is closed now. It will open at 10:00 a.m.