The Rug Gallery's cover image
Claimed

This profile has been claimed by the business owner or representative.

The Rug Gallery

5.0
  • Cincinnati, OH
Get directions

About this business

Retail

We are open by appointment for now . Call 513-793-9505 or on line theruggallery. The Rug Gallery is the leading retailer of luxury rugs in the Cincinnati area. We carry over 4,000 rugs in a variety of shapes, colors, and styles in our expansive showroom. If you’re looking for carpet or flooring options, we carry over 6,000 styles of carpet as well as our own line of luxury vinyl tile, Luxury Performance Flooring. No matter the size or shape of your space, our design experts can help you find the perfect flooring option. We a... read more

Location details

9350 Kenwood Road, Cincinnati, OH, 45242, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
5.0146 reviews
Select a rating
Linda's profile image
a year ago

One of my area rugs had a large amount of dirt and dried mud built up from my lab who has a favorite spot. I was convinced this would be permanent and prepared to accept the best effort by Rug Gallery to clean. The rug came back yesterday and to my surprise and utmost delight is spectacular. It looks like a new rug. I recommend RG for cleaning as they truly can get rid of the most stubborn of stains. 

Julie Q.'s profile image
Julie Q. 
a year ago

Very professional and worked quickly and efficiently. 

Business response:

Thank you for the review. It was my pleasure to work with you and I am so happy you love your new carpet. Best, Robin 

Linda P.'s profile image
Linda P. 
a year ago

Robin Cope worked diligently to makes sure my custom rug was designed and cut to exact specifications, and provided a quote promptly, even as the winter holidays were upon us. I expected delivery to be 5-6 weeks. Instead the rug was ready in less than a month, and delivery was scheduled the following week. The installers arrived within the specific window, and were polite and responsive. The pad had been cut a bit too wide, but after discovering the error, they quickly cut it to size, made sure it met with my approval, an... read more

Business response:

Linda, Thank you for the wonderful review. It was a pleasure to work with you and to find the custom rug to fit your home and decor. I will look forward to working with you again. Thanks again, Robin 

Kylee Wiegand T.'s profile image
Kylee Wiegand T. 
a year ago

I worked with Ryan Hall for a runner for my stairs. The showroom has so many options it’s a little overwhelming but he was very helpful and let me check out many samples to bring home to help me decide. Would definitely recommend! 

Curtis S.'s profile image
Curtis S. 
a year ago

My time spent with Ryan Hall searching for the right rug has been the most pleasurable experience that I have had with such a great salesperson in a long time. Ryan's patience and willingness to work with you until you find what your'e looking for is absolutely the best. ASK FOR RYAN!! 

Zulema G.'s profile image
Zulema G. 
a year ago

Ryan was great to work with. I went in to purchase a rug (which I did), and based on Ryan's expertise, professionalism, and willingness to help, I returned to carpet my home. You cannot beat the quality and efficient staff. The guys that laid the carpet were terrific; they were in and out. Highly recommend. 

Paul F.'s profile image
2 years ago

The Rug Gallery has been great from sales to service. Ownership is amazing! I highly recommend them to anyone looking for carpet, area rugs, or flooring. 

Frequently asked questions about The Rug Gallery

How is The Rug Gallery rated?

The Rug Gallery has a 5 star rating with 146 reviews. 

When is The Rug Gallery open?

The Rug Gallery is closed now. It will open tomorrow at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com