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The Rug Gallery
- Carpeting
- Cincinnati, OH
About this business
Location details
9350 Kenwood Road, Cincinnati, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This store is amazing. Their selection and customer service is the best I’ve ever seen. Their prices are very attractive. What a find!!!
The Rug Gallery has been a wonderful addition to our city for many years. Their one-of-a-kind selection, service, installation and staff have been outstanding for the last 20+ years. We're lucky to have you
Fantastic store with the most knowledgeable staff in Ohio! If you're in the market for a new rug, you would be crazy not to visit the Rug Gallery first!
RecommendedGood work deserves a recommendation Brittany Dupree is very receptive, her platform is helpful, she did a great job on my trading account made my first profit of $13,120 with $1000 invested. I highly recommend her platform to anyone who would want to make profit on forex. contact her on brittanydupre85@gmail.com or WhatsApp +1 (904) 787-7336. Facebook Britis Financials
Since being quarantined, ive received three calls asking me to bring back samples that I checked out. Really? Thats so important right now? This business shouldnt even be open right now and they certainly shouldnt be asking me to bring back samples in the middle of a pandemic. I will definitely not buy from them in the future!
Business response:
Hey Michelle, First, let me apologize if we added any extra stress during this already difficult time. There are so many things to worry about and carpet samples are definitely not one of them. As a store policy we are not asking anyone to leave their homes to return samples. If any of our clients would like a salesperson to pick samples up from your doorstep, that is available or we can simply wait until things to return to normal. We pride ourselves on our customer service, and our goal is to remove as much stre... read more
So disappointed with them. The made a quote in writing then changed the price at the time of ordering. Beware. Watch them!
Business response:
Hey Rebecca,We saw your review on The Rug Gallery Facebook page, and we were concerned. I would love to clarify this issue. We do not have any records or quotes in the system under your name. Our only store is in Blue Ash and not in anyway affiliated with similarly named stores. We have been independent owned and operated for 40+ years and we value our reputation. If you were working with us, if you could please let us know who you worked with and if it was under your name. We want to address this issue as soon as po... read more
Frequently asked questions about The Rug Gallery
How is The Rug Gallery rated?
The Rug Gallery has a 4.9 star rating with 150 reviews.
When is The Rug Gallery open?
The Rug Gallery is closed now. It will open tomorrow at 10:00 a.m.