The Smilist Dental - East Fishkill

4.7

Dentists
Hopewell Junction, NY

About this business

Dental Dentists

Location details

1989 NY-52, Hopewell Junction, NY, 12533, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 5:00 p.m.
Tue	9:00 a.m. to 5:00 p.m.
Wed	9:00 a.m. to 5:00 p.m.
Thu	9:00 a.m. to 5:00 p.m.
Fri	9:00 a.m. to 4:00 p.m.
Sat	Closed
Sun	Closed

4.71,413 reviews

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Ethan P.

9 months ago

Terrible! All because of insurance! They called and canceled 2 appointments both at the last minute spending over 2 months. Wouldn't be so bad but I had to go to the ER to get my teeth fixed. The smilest will make you cry! Stay away They don't care about you. Just your money

Frank D.

a year ago

I won't offer a qualitative opinion, but i will provide the actual experience I have had with this practice. You the reader can attach your own opinion of quality of care. I had several appointments with this practice for routine cleanings. My last visit, which was in October 2024 was for dental pain. After xrays and a consult with the oral surgeon, an appointment was made for the first week in December 2024 for the extraction of my wisdom teeth. This was the earliest appointment they had, without regard for the pain i wa... read more

Business response:

We want to sincerely apologize if you had a negative experience, and would like to learn more about what happened. We want to make things right. We’d like to thank you for your review, and we really appreciate you bringing this issue to our attention. We are looking into this and hope to resolve it promptly and accurately.

Robert M.

2 years ago

Less than 1 star. After replacing my 4 front teeth with caps. Dr Bieber made no allowance for a partial plate. After leaving his office several hours later I was in pain. He made me wait a month in pain even though one day I was right outside his office. He would not see me to make the adjustment which took all of 2 minutes. Now he wants to c charge me $48 for making the adjustment. Go elsewhere, when Dr Kaufman owned the practice things like this never happened.

Business response:

We're truly sorry to hear about your recent experience at The Smilist Dental Fishkill. We strive to provide the best possible care and service to our patients, and it's clear we fell short in your case. We take your feedback seriously and will use it to improve our services. We hope you'll consider giving us another chance in the future.

Curious F.

2 years ago

Horrible dentist ignore my prior review. It was based on a first visit . It was 12/27 on 2/14 after 4 bizzilion confirmed visits they cancelled and scheduled me for 4/2. Will go elsewhere for these extractions. PS I called the number for their "patient care" still no call back.

Business response:

We're truly sorry to hear about your recent experience at The Smilist Dental Fishkill. We want to sincerely apologize if you had a negative experience, and would like to learn more about what happened. We want to make things right. Please give us a call at 516-279-2922 or email us at patientcare@thesmilist.com.

Danyella W.

3 years ago

If I could give 0 stars i would ! went in with an infected tooth was told meds are needed don't touch me until i take them i asked to please let some of the infection out . response was what if you don't get numb ? huh what !! then i call twice for the meds oh it takes time ! electronic scripts take 3 secs to send ! and now they're closed ! they are rude ! the desk workers rather giggle and listen to music and ignore you ! Dr,Moscovitz could use some manners .. and the workers can't even get scripts in .. WORTHLESS

Business response:

We want to sincerely apologize if you had a negative experience, and would like to learn more about what happened. We want to make things right. Please give us a call at 516-279-2922 or email us at patientcare@thesmilist.com.