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The Smilist Dental - East Fishkill
- Dentists
- Hopewell Junction, NY
About this business
Location details
1989 NY-52, Hopewell Junction, NY, 12533, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
People of color beware of this place. It's filled with medical racism. They kept rescheduling my wisdom teeth getting pulled for months - with the excuse that the surgeon is never there. When they finally reluctantly made me an appointment with this mysterious surgeon, they called me a week before to tell me he has left and to persuade me to pay out of pocket. You won't receive accurate medical care or referrals. There is one extremely racist receptionist who tried to force me to go to a chop shop to get my teeth pulled. She... read more
Rude Staff!!!!STAY FAR AWAY. Worst dental office I have ever been too manly because of the attitudes within the office and the insurance costs issues. When I had went there the last time the dental hygienist started rating my teeth! (Wendy) made me feel super uncomfortable... I had then had a sore hurting tooth and waited THREE MONTHS to see the oral surgeon, but the day before the office cancelled and all the receptionist was worried about was the fact that " It wasn't me who called you". What a joke of a customer care in a... read more
Terrible! All because of insurance! They called and canceled 2 appointments both at the last minute spending over 2 months. Wouldn't be so bad but I had to go to the ER to get my teeth fixed. The smilest will make you cry! Stay away They don't care about you. Just your money
I won't offer a qualitative opinion, but i will provide the actual experience I have had with this practice. You the reader can attach your own opinion of quality of care. I had several appointments with this practice for routine cleanings. My last visit, which was in October 2024 was for dental pain. After xrays and a consult with the oral surgeon, an appointment was made for the first week in December 2024 for the extraction of my wisdom teeth. This was the earliest appointment they had, without regard for the pain i wa... read more
Business response:
We want to sincerely apologize if you had a negative experience, and would like to learn more about what happened. We want to make things right. We’d like to thank you for your review, and we really appreciate you bringing this issue to our attention. We are looking into this and hope to resolve it promptly and accurately.
Less than 1 star. After replacing my 4 front teeth with caps. Dr Bieber made no allowance for a partial plate. After leaving his office several hours later I was in pain. He made me wait a month in pain even though one day I was right outside his office. He would not see me to make the adjustment which took all of 2 minutes. Now he wants to c charge me $48 for making the adjustment. Go elsewhere, when Dr Kaufman owned the practice things like this never happened.
Business response:
We're truly sorry to hear about your recent experience at The Smilist Dental Fishkill. We strive to provide the best possible care and service to our patients, and it's clear we fell short in your case. We take your feedback seriously and will use it to improve our services. We hope you'll consider giving us another chance in the future.
Horrible dentist ignore my prior review. It was based on a first visit . It was 12/27 on 2/14 after 4 bizzilion confirmed visits they cancelled and scheduled me for 4/2. Will go elsewhere for these extractions. PS I called the number for their "patient care" still no call back.
Business response:
We're truly sorry to hear about your recent experience at The Smilist Dental Fishkill. We want to sincerely apologize if you had a negative experience, and would like to learn more about what happened. We want to make things right. Please give us a call at 516-279-2922 or email us at patientcare@thesmilist.com.
If I could give 0 stars i would ! went in with an infected tooth was told meds are needed don't touch me until i take them i asked to please let some of the infection out . response was what if you don't get numb ? huh what !! then i call twice for the meds oh it takes time ! electronic scripts take 3 secs to send ! and now they're closed ! they are rude ! the desk workers rather giggle and listen to music and ignore you ! Dr,Moscovitz could use some manners .. and the workers can't even get scripts in .. WORTHLESS
Business response:
We want to sincerely apologize if you had a negative experience, and would like to learn more about what happened. We want to make things right. Please give us a call at 516-279-2922 or email us at patientcare@thesmilist.com.
Frequently asked questions about The Smilist Dental - East Fishkill
How is The Smilist Dental - East Fishkill rated?
The Smilist Dental - East Fishkill has a 4.7 star rating with 1,444 reviews.
When is The Smilist Dental - East Fishkill open?
The Smilist Dental - East Fishkill is closed now. It will open on Monday at 9:00 a.m.