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The Village Senior Living
- Assisted Living Facilities
- Tacoma, WA
About this business
Location details
4707 S Orchard St, Tacoma, WA, 98466, United States
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The food here was dismal for my loved one and when I tasted it the same thing. Some of the staff was not as pleasant to work with as others as well as their attitudes weren't as pleasant as I would've hoped for. My loved one contracted COVID during their stay here.
Business response:
Hi, thank you for taking the time to leave a review. We take your feedback very seriously. If you'd like to discuss this matter with a member of our senior operations team, please send your contact details to info@seniorservicesofamerica.com
Put a hold check down unsure of things, they said they would hold onto it but they cashed it and won't return my calls now.
I was not impressed with this facility. It was way too dirty for it to be this expensive. The percentage of staff members to residents is way too awful and low. I did a tour on the weekend and they only had two staff members for a very large amount of residents. It was dark and dirty here. When I used the community restroom, it was filthy. It just looks run down to me. I was just shocked when I walked in. I couldn't imagine putting someone here let alone anyone wanting to be here. I would not recommend this facility.
They have been making a lot of mistakes and there seems to be a lot of issues going on. I just don't feel that my loved one is safe. They have had equipment failures and seems like the biggest problem is a lack of communication between the staff. The food here is not great and our loved one does not like it here.
Frequently asked questions about The Village Senior Living
How is The Village Senior Living rated?
The Village Senior Living has a 4 star rating with 88 reviews.
When is The Village Senior Living open?
The Village Senior Living is open now. It is open 24/7.