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The Village Senior Living
- Assisted Living Facilities
- Tacoma, WA
About this business
Location details
4707 S Orchard St, Tacoma, WA, 98466, United States
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We are very happy with choosing The Village memory. The staff is amazing and my sister has settled in nicely!
Business response:
Thank you for your kind words and this wonderful review!
I've never found a place like this!! All the staff, and that includes top to bottom, are wonderful. Great attitudes and very caring. I never would have found this place though without A place for Mom. We are more than satisfied with The Village and would recommend without reservation! Without the cheerful, and helpfulness of your representative, we never would have found this place for my mom. I was so desperate when I called, and running out of time to find a place. [name removed] immediately helped me to calm down, then ga... read more
Business response:
We're ecstatic to hear about your wonderful experience at The Village Senior Living! Thank you for sharing your feedback.
The med techs that take care of my mom seem very caring and kind to her, which is my top priority. She feels genuinely loved. The staff is very good at informing me ever time she falls and talks to me about whether or not she should go to ER. I trust them with her care. Admin staff are not helpful and border on rude. For the activities, I put N/A as it appears that there are great activities to participate in, my mom is not interested
Business response:
We greatly appreciate your feedback. Thank you for sharing your experience with us.
What I always liked about the Village is they provide a calm and mellow environment that is not too cramped. The staff shortage had been an ongoing issue ( especially in the kitchen). Also, their hair salon ,in a years time, has not opened yet. On the positive side, they do take my mom back and forth to her appointments and have a care taker accompany her. And, if you have any concerns, the staff will listen and work with you to solve any problems you need sorted out.
Business response:
Thank you for taking the time to leave us a review. We appreciate your feedback.
From administration to care givers, they have exceeded expectations from day one. We have not been disappointed in any aspect of getting Mom moved in and settled. She is delighted with her new home and is doing very well. I no longer worry about her as I did in her previous “re-hab” situation. First time I have not had to worry about her health and wellbeing. Many thanks.
Business response:
Hi, Judith. Thank you for taking the time to let us know how we did. We're thrilled that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
My mother is has been a resident of the Village for 4 years now. When we first got here the was plenty of things that made us unhappy. I could list them, but the NEW Village is night and day better. Since the new director, [name removed], took over the service and care has gotten better every month. Also, the whole building was remodeled, and it is absolutely beautiful. It's like walking into a brand-new building. It has a theater, many activities and the new chef has completely changed the food that comes out of the kitchen... read more
Business response:
Thank you for your feedback. We are so pleased that you have seen an improvement at The Village. We look forward to continuing to serve your mother.
The staff there has been great and when I do have a problem, they investigate it. They are frequently understaffed most of the time forcing the staff to work long hours. My loved one says the breakfasts are wonderful, lunches are ok, but the dinners are terrible so they have to order sandwiches. Overall, my loved one is happy there. They have been great getting my loved one back and forth to their appointments.
Business response:
Thank you for your thoughtful review. We're glad to hear your loved one is happy at The Village. Thank you for your feedback on our opportunities to improve. We will look into this.
It is definitely a great facility. The workers that are there want to be there. I spoke with several different staff members on different occasions and they choose to be there over other jobs. The management team is apparently really good from what they have told me.
My good friend has been living here for just over a year. He hated the thought of moving into a senior community but he has gown to enjoy it. The care staff are a blessing. He is undergoing treatment for cancer currently and they make him very comfortable as well as keep him involved in their activities. The gentlemen who leads the activities and he is so caring and thoughtful. They are currently remodeling entire building, it is going to look very nice when it is done. I've had several meals at the village and the food is l... read more
Frequently asked questions about The Village Senior Living
How is The Village Senior Living rated?
The Village Senior Living has a 4 star rating with 87 reviews.
When is The Village Senior Living open?
The Village Senior Living is open now. It is open 24/7.