This profile has been claimed by the business owner or representative.
The Wilkies Inn, by Clarion Collection
- Hospitality
- Pacific Grove, CA
About this business
Location details
1038 Lighthouse Ave, Pacific Grove, CA, 93950, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 12:00 a.m. | |
| Tue | 7:30 a.m. to 12:00 a.m. | |
| Wed | 7:30 a.m. to 12:00 a.m. | |
| Thu | 7:30 a.m. to 12:00 a.m. | |
| Fri | 7:30 a.m. to 12:00 a.m. | |
| Sat | 7:30 a.m. to 12:00 a.m. | |
| Sun | 7:30 a.m. to 12:00 a.m. |
Overall I enjoyed my stay due to price, view, and location of the hotel. The bed was very used and wasn't very comfortable. The stairs to go up to the 2nd floor were very loud trying to bring luggage up and down. The hotel door was really hard to shut and always made a loud noise. One of the downstairs tenants was very rude when I bringing my suitcases down the stairs. He decided it was okay to open his door fully nude and start yelling at me for being too loud when there was no other choice to bring my luggage a certain way... read more
Business response:
Hello Casey, Thank you for sharing your analysis about your recent stay. We're pleased to hear that you enjoyed the beautiful scenery and the convenient ice machine. We take guest concerns seriously, and your comments regarding the noise and interactions with other guests will be noted for further consideration. We appreciate your insights as they help us to maintain a comfortable environment for all our guests in the future. We hope your next experience is more enjoyable and meets your expectations.
Good
If all you need is a place to lay your head - this place will fit the bill ...room felt spartan, lacked color/warmth...nothing on the walls. Property has obviously settled through the years -.floor runs downhill door to bathroom. Property is too small to offer breakfast, but you certainly did try. Add some hard boiled eggs. Value for price point. Quiet: M-Th. Nicely situated to what we wanted to do. Clean. Furnishings were nice, lodgy - bed was comfy....but...
Business response:
Hello Joanne, Thank you for your feedback regarding your stay. We appreciate your thoughts on the room decor, and we understand the importance of creating a warm atmosphere. Your comments about the breakfast options will be shared with our culinary team for consideration. It's great to hear you found the location convenient and enjoyed the cleanliness and comfort of the furnishings. We hope you'll consider staying with us again in the future to experience any updates we may implement.
Location was very good , room was comfortable and very clean. Front desk personnel could be more helpful and friendly The front desk person was not very friendly the breakfast was no the best Good location not too far from pier and cannery road
Business response:
Hello Lissette A, Thank you for sharing your remarks about your stay. We're glad to hear you enjoyed our location near the pier and Cannery Road. We appreciate your comments regarding the front desk service and breakfast options, as we continually strive to enhance our guest experience. Your insights will help inform our ongoing efforts to improve. We hope you consider staying with us again in the future to experience our enhancements firsthand.
I was in Pacific Grove to visit family. My stay at Wilkie’s was very restful. Handicap accessible toilet facilities in the room and the location of the room next to the breakfast bar worked well for me.
Business response:
Hello Douglas, Thank you for sharing your feedback regarding the handicap accessible facilities and the convenient location of your room. We're glad to hear that these aspects contributed positively to your stay. Your insights are valuable to us, and we hope to welcome you back for another stay in the future, where you can enjoy our amenities once again!
Long time PG property with consistent quality Nice staff, good location, quiet setting
Business response:
Hello ted, Thank you for sharing your thoughts about your stay. We're glad to hear you enjoyed the friendly staff, our prime location, and the peaceful environment. Your comments are valuable in helping us maintain our standards. We hope to welcome you back for another pleasant stay in the future.
Wonderful
2 nights stay. Bed was a bit hard, not much counter space, no towel hook by the sink in bathroom. Extra blanket smelled musty. They did exactly as I asked on check-in put us in a room upstairs away from stairwell, ice machine (quiet)... room was actually above a garage area so no one was below us, it was perfect, thank you so much!
Business response:
Hello Cyndi, Thank you for sharing your feedback. We’re glad to hear that your request for a quiet room was accommodated and that it met your needs. Your comments regarding the bed comfort, bathroom amenities, and the condition of the extra blanket are noted, and we appreciate you bringing these details to our attention. We strive to provide the best experience for our guests and will take your insights into consideration for future improvements. Thank you again for your review!
I love Pacific Grove but won’t stay here next time. Room is pretty sparse. Can hear upstairs people’s footsteps and movement. Lots of car beeping all night long. Staff seemed annoyed at every interaction….even simple stuff, like where is ice machine and no need to make up my room. Location is great. Walkable to all PG has to offer.
Business response:
Hello Vickie, Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about the room setup and the noise concerns. Our location is indeed a highlight, and we're glad you enjoyed the proximity to local attractions. We always strive for excellent service, and your insights will help us improve interactions in the future. Thank you for bringing this to our attention, and we hope you’ll consider visiting again.
Frequently asked questions about The Wilkies Inn, by Clarion Collection
How is The Wilkies Inn, by Clarion Collection rated?
The Wilkies Inn, by Clarion Collection has a 3.6 star rating with 1,594 reviews.
When is The Wilkies Inn, by Clarion Collection open?
The Wilkies Inn, by Clarion Collection is open now. It will close tomorrow at 12:00 a.m.