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The Wilkies Inn, by Clarion Collection
- Hospitality
- Pacific Grove, CA
About this business
Location details
1038 Lighthouse Ave, Pacific Grove, CA, 93950, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 12:00 a.m. | |
| Tue | 7:30 a.m. to 12:00 a.m. | |
| Wed | 7:30 a.m. to 12:00 a.m. | |
| Thu | 7:30 a.m. to 12:00 a.m. | |
| Fri | 7:30 a.m. to 12:00 a.m. | |
| Sat | 7:30 a.m. to 12:00 a.m. | |
| Sun | 7:30 a.m. to 12:00 a.m. |
Wonderful The parking situation was not to the liking. Don't like parking out side we got lucky and parked in the parking lot The location I loved not to far from the ocean , the shops , restaurants it so convenient
Business response:
Hello CORINA, Thank you for sharing your feedback. We're glad to hear you enjoyed our convenient location near the ocean, shops, and restaurants. We understand that parking can sometimes be challenging and appreciate your insights. Your comments are valuable as we strive to enhance our guests' experiences. We hope you had a pleasant stay overall and look forward to welcoming you back in the future.
Have been staying there for many years for family events and we keep coming back
Passt schon Empfangsdame war wohl Staffsergant in der Armee. Sehr unfreundlich, wenig kooperativ. Frühstückraum ist nicht wirklich vorhanden, bei kaltem Wetter aufs Zimmer mitnehmen Ist in Summe O.K.
Business response:
Hello Wolfgang, Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Ihr Empfang nicht den erwarteten Standard hatte und dass der Frühstücksbereich nicht Ihren Vorstellungen entsprach. Wir wissen, wie wichtig ein herzliches Willkommen für die Gäste ist und werden dies intern besprechen. Ihr Kommentar trägt dazu bei, unsere Servicequalität zu verbessern. Wir schätzen Ihre Meinung und hoffen, dass Sie dennoch eine angenehme Zeit bei uns hatten.
Exceptional
Good
Exceptional
Great pit stop on the Pacific highway down to big sur lovely location by lighthouse Rude staff with no emotion, empathy or enthusiasm. Great location on Pacific grove with nice sizes double bedroom and nice bathroom for a motel style accommodation - good selection of breakfast in a small office space to help yourself
Business response:
Hello Laura, Thank you for sharing your feedback about your recent stay. We're glad to hear you enjoyed the great location and the size of the rooms. Your comments regarding staff interaction are noted, and we appreciate you bringing this to our attention. We strive to create a welcoming environment and will continue to emphasize the importance of exceptional guest service. We hope to have the opportunity to serve you again in the future.
Exceptional Love it! They’re so kind. Rooms are so clean
Business response:
Hello Samantha, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and appreciated the kindness of our staff, as well as the cleanliness of the rooms. Your compliments mean a lot to us and motivate our team to keep up the great work. We hope to welcome you back for another enjoyable experience in the future!
Good
Frequently asked questions about The Wilkies Inn, by Clarion Collection
How is The Wilkies Inn, by Clarion Collection rated?
The Wilkies Inn, by Clarion Collection has a 3.6 star rating with 1,460 reviews.
When is The Wilkies Inn, by Clarion Collection open?
The Wilkies Inn, by Clarion Collection is open now. It will close tomorrow at 12:00 a.m.