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The Wilkies Inn, by Clarion Collection
- Hospitality
- Pacific Grove, CA
About this business
Location details
1038 Lighthouse Ave, Pacific Grove, CA, 93950, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 12:00 a.m. | |
| Tue | 7:30 a.m. to 12:00 a.m. | |
| Wed | 7:30 a.m. to 12:00 a.m. | |
| Thu | 7:30 a.m. to 12:00 a.m. | |
| Fri | 7:30 a.m. to 12:00 a.m. | |
| Sat | 7:30 a.m. to 12:00 a.m. | |
| Sun | 7:30 a.m. to 12:00 a.m. |
Reasonable price for OK accommodation Room was badly isolated from noice: you can hear conversations from people outside. Also limited breakfast available Quiet neighbourhood close to Monterey and Pacific Ocean
Business response:
Hello Joop ,Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Nice for a short stay A dedicated parking space would be helpful. Recently renovated motel with nice clean rooms. The staff was helpful and nice. The location is near the coastal area and easy to locate.
Business response:
Hi Imomair, Thank you for your recommendation regarding the parking space and noted on this. I’m glad you find our cleanliness , great location and modern accommodation pleasing. We appreciate your patronage and are delighted to be your hotel of choice.
Very Good
Pleasant Le personnel pas sympathique et le coin petit déjeuné (2 petites tables) ainsi que le buffet petit déjeuné ( Le calme
Business response:
Hello Leclercq, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our... read more
Bon rapport qualité prix pour le secteur Qualité des matelas Belle situation à Pacific Grove, au calme. Bon petit déjeuner inclus. Rapport qualité prix pour le secteur.
Business response:
Hi Raulin, Thank you so much for your compliments on our friendly services. It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a good breakfast service, location and comfortable accommodations. We are overjoyed to hear that you had a good time with us, and we thank you for sharing your experience!
Exceptional
Good
Very Good Accueil du 11. Abel, pour ne pas le nommer, n’a pas voulu prendre nos bagages à la conciergerie, il était 13h30. Avons attendu jusqu’à 15h. Pendant ce temps, des couples laissaient leurs bagages ou avaient les clés de chambre….il ne daignait pas nous donner les nôtres. Notre chambre n’était soi disant pas prête. A 15h10, mon mari s’est énervé! Il a fallu batailler pour avoir la chambre réservée, il voulait nous en donner une autre ! Prix/ Lieu géographique
Business response:
Hello Corinne, We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our hotel. We hope to see you again in the future. Thank you for your valuable business.
Bon hôtel propre et à prix competitif. La zone de petit déjeuner. En extérieur ouvert et trop petit. Possibilité de faire quelques chose de mieux. La chambre. L emplacement au calme.
Business response:
Hi Franck, We’re happy to hear from you and glad that you enjoyed your stay overall. Your feedback, which highlights both strengths and areas for improvement, allows us to serve our guests better. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback, and we look forward to hosting you again.
Frequently asked questions about The Wilkies Inn, by Clarion Collection
How is The Wilkies Inn, by Clarion Collection rated?
The Wilkies Inn, by Clarion Collection has a 3.6 star rating with 1,478 reviews.
When is The Wilkies Inn, by Clarion Collection open?
The Wilkies Inn, by Clarion Collection is open now. It will close tomorrow at 12:00 a.m.