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The Wilkies Inn, by Clarion Collection
- Hospitality
- Pacific Grove, CA
About this business
Clarion Collection - Hotel in Pacific Grove, CA Near 17-Mile Drive Get together at our Clarion® Collection hotel in Pacific Grove and make the most of your time with friends, family and colleagues. We’re in close proximity to the famed 17-Mile Drive, Asilomar Conference Grounds and Cannery Row restaurants.
Location details
1038 Lighthouse Ave, Pacific Grove, CA, 93950, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 12:00 a.m. | |
| Tue | 7:30 a.m. to 12:00 a.m. | |
| Wed | 7:30 a.m. to 12:00 a.m. | |
| Thu | 7:30 a.m. to 12:00 a.m. | |
| Fri | 7:30 a.m. to 12:00 a.m. | |
| Sat | 7:30 a.m. to 12:00 a.m. | |
| Sun | 7:30 a.m. to 12:00 a.m. |
Pleasant
Very Good La ubicación
Business response:
On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. I hope that we will impress you with exemplary service during future visits.
Excellent value, close to everything There is a bit of road noise from Lighthouse Avenue in the morning and evening, but quiet at night. Super comfy bed
Business response:
Hey Mark, Thank you for the positive rating. We are pleased to know that our accommodation offered you excellent value for money. We are glad that you found the bed comfortable, and it's nice to read that our location suited you. We also hope you had easy access to everything you needed. Your comment about street noise is duly noted, and we apologize for this aspect of your visit that caused you some inconvenience. While we don't have much control over external noise, we can probably look at assigning a quieter room for you ... read more
Exceptional
Adequate The heater doesn’t work correctly. Safety latch on door doesn’t work Location is great. Breakfast- not much choice due to COVID. No juice offered
Business response:
Hi Melissa, Thank you for choosing to stay with us and letting us know that our location suited you. We appreciate it. We strive to deliver a great guest experience, but it sounds like your time with us did not meet your expectations entirely. We apologize for the disappointment you describe with our breakfast offering. We do review our breakfast selection regularly, and we will take your feedback into consideration when next doing so. We have also noted your observations about the heater and the safety latch on the door, an... read more
Very Good
Pleasant Rooms were fine. Breakfast was "grab & go" due to COVID. Coffee could be better. Location is great.
Business response:
Thank you for sharing your experience with us. We appreciate the input referring to our location and your comments about our breakfast. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
Good My key did not work second night.
Business response:
Dear guest, Thank you for taking the time to post your review. We hope your stay was relaxing and you had a comfortable night's rest at our property. While it appears from your rating that your overall experience was satisfactory, we really would have wanted you to love your time with us. We apologize for the issue you describe with the key, and we appreciate you bringing this to our attention as this allows us the opportunity to improve future guest satisfaction. We trust that everything else was in order, and we look forwa... read more
Exceptional
Frequently asked questions about The Wilkies Inn, by Clarion Collection
How is The Wilkies Inn, by Clarion Collection rated?
The Wilkies Inn, by Clarion Collection has a 4.2 star rating with 1,016 reviews.
When is The Wilkies Inn, by Clarion Collection open?
The Wilkies Inn, by Clarion Collection is open now. It will close tomorrow at 12:00 a.m.