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The Wilkies Inn, by Clarion Collection
- Hospitality
- Pacific Grove, CA
About this business
Location details
1038 Lighthouse Ave, Pacific Grove, CA, 93950, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 12:00 a.m. | |
| Tue | 7:30 a.m. to 12:00 a.m. | |
| Wed | 7:30 a.m. to 12:00 a.m. | |
| Thu | 7:30 a.m. to 12:00 a.m. | |
| Fri | 7:30 a.m. to 12:00 a.m. | |
| Sat | 7:30 a.m. to 12:00 a.m. | |
| Sun | 7:30 a.m. to 12:00 a.m. |
Pleasant My wife’s back went out. The staff was OK, but not as understanding as they could be. We were refunded, begrudgingly, but had to pay a $60 penalty. It was clean and in a good location.
Business response:
Hello Oldham, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our h... read more
Reccomend No AC...but nice fan was in the room. Bed, proximity to the beach and our favorite restaurant.
Business response:
Hello James, Guest satisfaction is our number one objective so we really appreciate the input regarding our bed and your comments about our room. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.
Awesome .Zimmer 111 hat eine tolle Küche. Das Frühstück mit frisch zubereiteten Waffel war außergewöhnlich
Business response:
Hello Stefan, Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.
For the price of one night for a family of four in that area, I would recommend. The beds were so hard! Super uncomfortable. very clean, and we’ll kept. Beds are very hard and not comfortable at all. The staff only one lady I saw in the office was knowledgeable but not very engagable.
Business response:
Hello eric, Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our staff. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
High quality motel, friendly manager and great rooms Nothing Large comfortable rooms. Quiet. Free breakfast. Manager is very friendly
Business response:
Hello Raj, Hello Raj, Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our breakfast. We appreciate you taking the time to share your experience.
Very Good 地理位置很好！房间很不错！
Business response:
Hello chen, Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.
Exceptional There is nothing I didn't like. I loved the clean room and the staff was great. But most of all the location was great!
Business response:
Hello Patricia, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.
Very Good excellent location
Business response:
Hello Rina, Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our location. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.
Pleasant
Frequently asked questions about The Wilkies Inn, by Clarion Collection
How is The Wilkies Inn, by Clarion Collection rated?
The Wilkies Inn, by Clarion Collection has a 3.6 star rating with 1,478 reviews.
When is The Wilkies Inn, by Clarion Collection open?
The Wilkies Inn, by Clarion Collection is closed now. It will open at 7:30 a.m.