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The Wilkies Inn, by Clarion Collection
- Hospitality
- Pacific Grove, CA
About this business
Location details
1038 Lighthouse Ave, Pacific Grove, CA, 93950, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 12:00 a.m. | |
| Tue | 7:30 a.m. to 12:00 a.m. | |
| Wed | 7:30 a.m. to 12:00 a.m. | |
| Thu | 7:30 a.m. to 12:00 a.m. | |
| Fri | 7:30 a.m. to 12:00 a.m. | |
| Sat | 7:30 a.m. to 12:00 a.m. | |
| Sun | 7:30 a.m. to 12:00 a.m. |
Wonderful Limited front desk and breakfast hours. Friendly staff, convenient location, good price
Business response:
Hi Joe, Thank you so much for your compliments on our friendly services. It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a good breakfast service, friendly staff and comfortable accommodations. We are overjoyed to hear that you had a good time with us, and we thank you for sharing your experience!
Pleasant but not especially memorable. Door to bathroom too small. Shower was a problem, Shower head didn't work. Very comfortable bed and pillows. Having a microwave and refrigerator was nice.
Business response:
Hello Monty, I regret to discover that you weren't thoroughly impressed with us during your most recent stay most especially about the cleanliness of the room. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.
The property is well maintained and clean. The staff needs to be professional & cordial. Staff in front desk appeared very arrogant, rude and argumentative. Room was good and clean, but not well illuminated. Breakfast was okay (bare minimum). Location was good.
Business response:
Hello VIVEK, I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.
Clean, comfortable and affordable room in a great location. We walked to the Aquarium-1.6 miles. for the price point, everything was well done. Excellent location in Pacific Grove. Clean, comfortable and affordable room. Helpful staff.
Business response:
Hello Lana, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.
It was a very pleasant peaceful stay. I have no complaints Breakfast had great options. The location was great with the butterfly sanctuary directly across the street and the beach within walking distance.
Business response:
Hello Muhlenbruch, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.
Very Good
bon rapport qualité prix Le petit déjeuner est très basique bon emplacement
Business response:
Hello Thibauld Reder, Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.
Exceptional
Relaxing. Nothing, it was a very nice property. The room had a kitchenette and a separate reading room.
Business response:
Hi Meza, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.
Frequently asked questions about The Wilkies Inn, by Clarion Collection
How is The Wilkies Inn, by Clarion Collection rated?
The Wilkies Inn, by Clarion Collection has a 3.6 star rating with 1,517 reviews.
When is The Wilkies Inn, by Clarion Collection open?
The Wilkies Inn, by Clarion Collection is closed now. It will open at 7:30 a.m.