This profile has been claimed by the business owner or representative.
The Woodmark at Sun City
- Assisted Living Facilities
- Sun City, AZ
About this business
Location details
17207 N Boswell Blvd, Sun City, AZ, 85373, United States
Get directions
This was the first tour we did of assisted living facilities. It was a Saturday so it was relatively quiet. It was clean and festive for the holidays where some residents decorated their doors. The residents appeared happy and the staff was greeting them as we went by. The price is in range and we’ll see how it ranks after visiting a few other facilities
Business response:
Susan, thank you for taking the time to leave this positive review! We value your feedback and appreciate your kind words about The Woodmark at Sun City.
We did not make an appointment, [removed name] very happy to take on tour and explained the basics the first time and answered all our question. The second time I had the family I was looking and doing all the tours for as The MR. could not get away to look. He has to give his wife 24/7 care. after me touring a lot of places Woodmark was my end choice. I would like to stay there if anything happens to myself. So, I took all the paperwork I gather and went over every place with the family, and this is the place they choice. O... read more
Business response:
Shirley, thank you for sharing these kind words with us about our community. It means the world to our team at The Woodmark at Sun City!
I've run into a couple of issues, but the staff have been very responsive and supportive. I would definitely recommend The Woodmark at Sun City to other families based on the experience so far.
Business response:
Thank you Anonymous for your positive recommendation of The Woodmark at Sun City! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
It smells clean, not bottle of bleach and the residents looks like didn't have the 1000yd stare on faces. Response to the call buttons may be a bit slow.
Business response:
Anonymous, thank you for sharing these kind words with us about our community. It means the world to our team at The Woodmark at Sun City!
Transition good and bad, didn’t always get the same information or none at all. Unit nice , food and menu better than previous facility. Eating hours less than desirable for those that like to sleep in… adjustment for individual schedule. Overall more positive than negative. Would recommend facility… I have pretty high expectations.
Business response:
Hi Phyllis, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review
Everyone was very nice to my mother and my siblings as well. Maintenance issues were not completely addressed before in and lingered after. The guys need to ha e more autonomy to get things done as a suggestion. It seemed like there was a staffing issue as well. That probably attributed to the delay. Moving our mother was NOT due to anyone or issues with your facility. She has more family that stepped up to be there for her and wanted her to move out of state. Thank you for everything. The money was well spent!
Business response:
Thank you Christean for your positive recommendation of The Woodmark at Sun City! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
Woodmark as a whole, I would recommend they just need more staff just like all assisted living to be able to care for the residents in a better quality manner
Business response:
Hi Anonymous, your feedback and high star rating mean a lot to us. Thank you for taking the time to leave this review for our community!
All 7 categories rate 5+. The best thing; Mom likes the place. The Activities director is exceptional.
Business response:
Anonymous, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at The Woodmark at Sun City.
Great tour, answered all questions. Gave us opportunities to try the dining, chat with other residents. Loved the flexibility to stay in same room as long as possible. Felt brighter than other facilities visited.
Business response:
Anonymous, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at The Woodmark at Sun City.
Frequently asked questions about The Woodmark at Sun City
How is The Woodmark at Sun City rated?
The Woodmark at Sun City has a 4.1 star rating with 259 reviews.
When is The Woodmark at Sun City open?
The Woodmark at Sun City is open now. It is open 24/7.