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The Woodmark at Sun City
- Assisted Living Facilities
- Sun City, AZ
About this business
Location details
17207 N Boswell Blvd, Sun City, AZ, 85373, United States
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The facility has an excellent team in place that are professional and care well for the daily needs of the residents -medications, housekeeping, friendliness etc. Unfortunately, unless initiated by the family, there is no communication after the resident has moved in. This weakness and others relating to the move-in experience can be easily remedied with administrative attention and intention. We would recommend the facility 100% with a single caveat- new resident integration into Woodmark life. Though we were told the Activ... read more
Business response:
Thank you for acknowledging your satisfaction with the care that we are providing for your loved one. We love hearing when we do things right and appreciate knowing those areas in which we can improve. Constructive feedback is always welcome and we will continue to work closely with your brother.
At first there were a couple of things to work out, but after that the care was excellent. The staff and care givers were good to my loved one. And I have to give a shout out to the Hospice Care and their staff. They are/were amazing.
Business response:
Thank you for your review! We're glad to hear that you have enjoyed your experience at The Woodmark at Sun City.
I think the care is above average. There are some things that were stated to us that would be taken care of, and after moving in we found out they were not included. But overall, the atmosphere and everything there is very warm. And I would recommend it to other families.
Business response:
Thank you for your 4 star review! We strive for 5 star reviews and would like to do everything we can do raise your 4 stars to 5. Would you please reach out to our Executive Director so that we can discuss? We look forward to speaking with you.
Our experience: Due to inadequate staffing I would give them a fair rating. Our mom is at the end of the hall and gets looked over a lot. The cleanliness of her room, bathroom, is poor. The staff tries but for the amount of people at the facility they need to be fully staffed at all times.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Our family had an in person tour and it was a top contender for sure, it was very clean
Business response:
We are so happy to read such a great review about The Woodmark at Sun City! If you have any further questions, please give us a call. We're always happy to help!
I love The Woodmark at Sun City. The staff are incredibly honest and that is HUGE for me. If they make a mistake they own it and I did not get that in the other facility we had her at. They got my mother who has an eating disorder to gain weight and that has been amazing. They take residents out to the park, mom gets to walk over to the library on the other side, and they play corn hole. They incorporate OT and PT in their activities which is super helpful. I would 100% recommend them without any hesitation.
Business response:
Hi Kamryn, thank you so much for your positive comments about the Woodmark at Sun City! We appreciate you taking the time to let us know how we did. Take care!
Overall good place. I would spend some time getting a sampling of meals before deciding on all meals before you sign anything. My loved one doesn't like the food. Things like hot dogs or hamburger helper for dinner. This needs to get worked out. Food is a very big thing. This is his home and what your a being fed is important. More needs to be done to integrate the new residents to their new home. They should know who to talk to when they have questions. Administration needs to return phone calls.
Business response:
Thank you for your positive review, we appreciate your kind words about our community! We hope that you have a wonderful day.
My mother was a resident from [date removed]. I lived out of state, visiting every 12 weeks. In the interim times, I had peace of mind regarding my mom's care and environment because everyone here was like family. So appreciate all they did for her.
Business response:
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at The Woodmark at Sun City. Thank you again, we hope you have a wonderful day!
My dad looks clean, well fed & healthy. When i visit i can see they are short staffed. Not sure how they manage laundry services, but i find clothes in my dad's closet that are not his. He no longer has his towels. The towels i see in his room are not his & are in very bad condition.
Business response:
Kathleen, thank you for taking the time to leave us feedback about your experience with us.
Frequently asked questions about The Woodmark at Sun City
How is The Woodmark at Sun City rated?
The Woodmark at Sun City has a 4.1 star rating with 265 reviews.
When is The Woodmark at Sun City open?
The Woodmark at Sun City is open now. It is open 24/7.