The Woodmark at Sun City

4.1

Assisted Living Facilities
Sun City, AZ

About this business

Wellness Assisted Living Facilities Retirement Homes

Location details

17207 N Boswell Blvd, Sun City, AZ, 85373, United States

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4.1263 reviews

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Anonymous

2 years ago

The memory care center looked more inviting than the others that we looked at that looked like hospital floors. My in-laws got a bigger room for the money as well.

Business response:

Thank you for your positive comments about our community. Usually, people leave a higher rating with comments such as yours. Did you forget to add something else or would you consider raising the rating to a higher number?

3 years ago

It was a closer location. They would not help with financial planning. It seemed like a nice community, and there was the right amount of interaction, between the staff and residents.

Business response:

Thank you for sharing your experience. We are disappointing to see that you did not have a positive experience. We strive for five star reviews and would like the opportunity to speak with you to see how we can improve. Please contact our Executive Director at your earliest opportunity.

Sylvia

3 years ago

My family had a horrible experience at The Woodmark. My loved ones received pretty much zero health care, so my family had to be there to do it, except when we were kicked out at night. They wouldn't answer the call buttons, and our loved one was falling multiple times. Yet they still tried to charge me for extra care. We weren't even there at all the last month when my loved one was in the hospital, but they're still charging me for full care and residency for that month. Starting day one, I didn't even leave my parents the... read more

Business response:

Sylvia, we'd like the opportunity to discuss your review, so if you're willing, please contact our Executive Director at (623) 259-4184. We hope to hear from you to resolve this matter.

anonymous

4 years ago

I did not get a good feeling after our tour with The Woodmark. The lady we were working with indicated she was going to have to evaluate my loved one. I was sitting there and he did well on the evaluation, but she immediately stated that he would have to go into memory care and be in the locked portion of the facility. We were only looking at assisted living and did not like the way they went about things which is the reason we did not choose them.

Business response:

We'd like the opportunity to discuss your review, so if you're willing, please contact our Executive Director at (623) 259-4184. We hope to hear from you to resolve this matter.

Anonymous

6 years ago

Woodmark is a nice place when you first get there but for myself and my spouse it just didn't make the grade. Now keep in mind that it was not a good fit for us, but it may be for others. I thought they were overpriced.

Business response:

Thank you for your review. We value our residents and families and appreciating you sharing your comments. We hope that you find the community that best fits your needs and that you are happy in the community you choose. We thank you for your consideration.

Anonymous

7 years ago

Does not take Altec

Business response:

Hello there, thank you; we appreciate your feedback!

not saying

8 years ago

Nice Looking Place Expensive but had to pull my mom out due to the director [Removed] was giving my mom and my moms favorite assistant a real bad time

Business response:

Your review is very concerning to us. We would appreciate if you would contact our community by calling (623) 259-4184 to speak with our Executive Director about your recent experience.

Anonymous

10 years ago

Only allows one pet

Business response:

Dear Anonymous, thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our community!