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The Wyndham Apartments
- Real Estate
- Chicago, IL
About this business
Location details
5240 N. Sheridan, Chicago, IL, 60640, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter Although this is in a good location with good transportation and lake access, TLC needs to put more effort into the renovation and updating of their properties. The Wyndham has only had one working elevator for over four months, with zero updates on fixing the second one. There are 13 floors and many residents! It's not super cheap either if you live alone, and the dryers and washers are broken every month. There is only one dryer I've been able to use consistently since moving here 8 months ago... Just keep ... read more
Verified Renter It’s on the cheaper side so that’s a plus I guess.
Verified Renter My experience was not what I expected at all. I lived at two locations and both had the same issues by allowing strangers to roam the apartment, broken down elevators, and broken washers and dryers that we still have to pay for and do not even work! The amount you force people to pay, but do not even keep your apartments to the same standard is inexcusable. Again you have so much potential, but it’s like you do not care about the people that live there and only care about them funding your pockets.
Business response:
We are truly sorry to see you feel this way and completely understand the frustration regarding these maintenance concerns. Our maintenance staff aims to address any issues that may arise as quickly as possible, with your satisfaction at the top of mind. We also take these allegations very seriously and encourage all residents to report any suspicious activity to the office so we can take the appropriate action promptly. Please know that we value your residency and are committed to improving your overall living experience. I... read more
Verified Renter I have been satisfied except for my waste of money on washers and dryers.
Business response:
Thank you for your valuable feedback. We're glad to know you enjoy living here and sincerely apologize for the laundry inconvenience. Our maintenance staff aims to address any issues that may arise as quickly as possible, and we will follow up with them to help ensure a long-term solution. Please know that we value your residency and are committed to improving your overall living experience. We appreciate your patience as we make ongoing enhancements to the community.
Roach motel They prey on people who are from out of town and cant confirm the dirty building with roaches and terrible management, never believe anything Rob (building manager) says
Business response:
We understand these maintenance concerns were a point of frustration, and sincerely apologize for the inconvenience they have caused you. Our maintenance staff implements routine pest control measures to help with pest prevention. After further review, we found that your apartment was immediately treated, and no activity was found afterwards. Please know that we take our residents' needs very seriously, as our goal is to provide a comfortable, enjoyable living experience for all. If you have any further questions, we encoura... read more
Infested with roaches. This building is infested with roaches. It’s an old, worn down building that is in desperate need of MAJOR repairs. The dryers never work, elevator is out half the time, and it has major plumbing issues. Management and maintenance are very quick on requests so it earns another star. This place is not what it seems. Have caution when touring, I wish I did.
Business response:
Thank you for taking the time to share your feedback. We understand these maintenance concerns were a point of frustration, and we sincerely apologize for the inconvenience they have caused you. Our maintenance staff aims to address any issues that may arise as quickly as possible with routine pest control measures to help with pest prevention. If you see anything lingering, please contact the office so we can follow up promptly. We're also actively working to repair the elevator conditions to ensure it's operating safely. W... read more
Verified Renter One big positive of staying here is that you won't feel alone during your Gym workouts! Since past 4 years, the building security seems to have collaborated with a homeless guy to sleep in the Gym at Night (During winters) and during daytime (hot summers afternoons). You are not likely to find such years-long dedicated service elsewhere! :-D
Business response:
Thank you for bringing this to our attention. The safety and happiness of our residents are our top priority, and we take these allegations very seriously. Our team will be investigating your concerns, and we completely understand how distressing these matters can be. We also encourage all residents to report any suspicious activity to the office and local authorities to ensure the appropriate action is taken promptly. Since we don't have a way to contact you from here, we kindly ask you to reach out to us at (833) 857-3003 ... read more
Verified Renter I really like this building and my apartment. One thing though, for a long time some of the washing machines didn't spin the water out of the clothes, so they came out soaking wet I tried to tape notices to the broken washers but usually it was a waste of money. I must have wasted at least $20.00 on them. It would only be fair to reimburse me.
Business response:
Thank you for your valued feedback and for taking the time to share this with us. If you have any maintenance needs, we encourage you to contact the office or submit a maintenance request so we can resolve them as soon as possible. The satisfaction of our residents is our top priority, and we'd be happy to help you out.
Prices aren’t as advertised If you message them regarding a specific unit they will tell you it’s substantially more than what it says.
Frequently asked questions about The Wyndham Apartments
How is The Wyndham Apartments rated?
The Wyndham Apartments has a 3.8 star rating with 233 reviews.
When is The Wyndham Apartments open?
The Wyndham Apartments is closed now. It will open at 10:00 a.m.