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The Wyndham Apartments
- Real Estate
- Chicago, IL
About this business
Location details
5240 N. Sheridan, Chicago, IL, 60640, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
These apartments are great! We just recently viewed and applied for an apartment here. The staff was excellent and very helpful when giving us the tour and working with us on our application. We are moving from out of state and they made the process so simple! The building and the apartments are just awesome! It has an old vintage feel, and you feel like a movie start walking into the lobby. It's close to the EL, the lake and a grocery store. Needless to say, we cannot wait to move in!
Roach motel They prey on people who are from out of town and cant confirm the dirty building with roaches and terrible management, never believe anything Rob (building manager) says
Business response:
We understand these maintenance concerns were a point of frustration, and sincerely apologize for the inconvenience they have caused you. Our maintenance staff implements routine pest control measures to help with pest prevention. After further review, we found that your apartment was immediately treated, and no activity was found afterwards. Please know that we take our residents' needs very seriously, as our goal is to provide a comfortable, enjoyable living experience for all. If you have any further questions, we encoura... read more
Infested with roaches. This building is infested with roaches. It’s an old, worn down building that is in desperate need of MAJOR repairs. The dryers never work, elevator is out half the time, and it has major plumbing issues. Management and maintenance are very quick on requests so it earns another star. This place is not what it seems. Have caution when touring, I wish I did.
Business response:
Thank you for taking the time to share your feedback. We understand these maintenance concerns were a point of frustration, and we sincerely apologize for the inconvenience they have caused you. Our maintenance staff aims to address any issues that may arise as quickly as possible with routine pest control measures to help with pest prevention. If you see anything lingering, please contact the office so we can follow up promptly. We're also actively working to repair the elevator conditions to ensure it's operating safely. W... read more
Verified Renter One big positive of staying here is that you won't feel alone during your Gym workouts! Since past 4 years, the building security seems to have collaborated with a homeless guy to sleep in the Gym at Night (During winters) and during daytime (hot summers afternoons). You are not likely to find such years-long dedicated service elsewhere! :-D
Business response:
Thank you for bringing this to our attention. The safety and happiness of our residents are our top priority, and we take these allegations very seriously. Our team will be investigating your concerns, and we completely understand how distressing these matters can be. We also encourage all residents to report any suspicious activity to the office and local authorities to ensure the appropriate action is taken promptly. Since we don't have a way to contact you from here, we kindly ask you to reach out to us at (833) 857-3003 ... read more
Verified Renter I really like this building and my apartment. One thing though, for a long time some of the washing machines didn't spin the water out of the clothes, so they came out soaking wet I tried to tape notices to the broken washers but usually it was a waste of money. I must have wasted at least $20.00 on them. It would only be fair to reimburse me.
Business response:
Thank you for your valued feedback and for taking the time to share this with us. If you have any maintenance needs, we encourage you to contact the office or submit a maintenance request so we can resolve them as soon as possible. The satisfaction of our residents is our top priority, and we'd be happy to help you out.
Prices aren’t as advertised If you message them regarding a specific unit they will tell you it’s substantially more than what it says.
Verified Renter DONT MOVE HERE management is terrible maintenance is mediocre at best and the place is not secure.
Business response:
Thank you for taking the time to leave us your feedback. We are so sorry to hear you feel this way. We take our residents’ concerns very seriously as our goal is to provide a comfortable, enjoyable living experience for all. We would appreciate the opportunity for further discussion if you could please contact us at 833-235 6738. We look forward to hearing from you.
Verified Renter The on-site building Management has attempted to do their best to resolve this issue. Additionally , the Immediate maintenance staff in-house can NOT fix this leak. What needs to be done is beyond their scope. It appears the Upper Maintenance company that sources larger projects need to find the necessary plumbers to handle this ongoing water leak creating continued damage to the space I lease.
Business response:
We understand these concerns were a point of frustration and certainly apologize for any inconvenience it caused you. We appreciate your feedback and will continue to strive for excellence in providing a comfortable and enjoyable living experience for all our residents. We are continuing to resolve the matter as quickly as possible for our residents. If you have any further concerns or questions, please do not hesitate to contact us at 833-235-6738.
Verified Renter For the first time in five years I can only say that the maintenance team is great, but the overall cleanliness of the building has gone downhill.
Business response:
Hello, thank you for taking the time to share your valuable feedback regarding your living experience at The Wyndham Apartments. We understand that you live on second floor where a fire was lit in the trash area. We apologize if it took us a few days to get the wall replaced, carpet cleaned and the janitor to mop that area. I understand the property manager tried to contact you unsuccessfully to ask if there are any other areas you'd have us address. At TLC Management Company we take resident's concerns very seriously as our... read more
Frequently asked questions about The Wyndham Apartments
How is The Wyndham Apartments rated?
The Wyndham Apartments has a 4 star rating with 191 reviews.
When is The Wyndham Apartments open?
The Wyndham Apartments is closed now. It will open at 10:00 a.m.