Titan Factory Direct

Brooklyn C. 

on Birdeye

4 years ago

I wouldn’t recommend this company to anyone. I bought my home in 2019 and immediately fought with them over how disorganized they were. Now in 2021 they have yet to come out and replace the things that broke during the move of my home. Every time me or my husband calls to try and get someone to come out they hang up on us. My front and back door don’t close all the way and stick most of the time, and my window in my master is still broken from transit which they insisted would all be fixed. It’s even in my contract. This pla... read more

graciela z. 

on Birdeye

5 years ago

awful!!!! Wish I could give them negative stars!!!! We got a home from them and they are now 1 MONTH behind schedule, due to the lack of communication on their end. We were suppose to do a walk through yesterday to finally get a move in date and the work they did inside is extremely sloppy. The trim work is disgusting, they promised us closet doors in order to close the deal and none of the closets have doors. When we called to ask about the doors no one wanted to take responsibility the options given to us were a Lowe's gif... read more

Danielle S. 

on Birdeye

7 years ago

Made false promises every time we thought we where good to go they added another set back they where not straight foward they take no responsibility for their mistakes and when we went to go get our money back they where very unprofessional