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Topaz Veterinary Clinic
- Veterinarians
- Tempe, AZ
About this business
Location details
1804 E. Southern Avenue #9, Tempe, AZ, 85282, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If you want to find the best care for your pets, I'd look no further than Topaz. We've followed Dr. Marzke from two other clinics she's been at and now she has her own practice with Dr. B. (he's awesome too) What's awesome about them? They are the most competent, dilligent and caring vets I have EVER met. Unlike some vets, they explain veterinay terms in plain english and give you options on what is best for your pet. You can see that they love what they do and that shows in the care of their patients!! When my two beloved ... read more
Even after seeing three different veterinarians at this place for a fast growing mass on my Frenchie, they would only keep prescribing pills. After months of waiting to finally see the person that could actually perform the removal, it was too late and the mass spread. I blame me for believing in what the personnel were telling me and not going elsewhere after the first visit. When I made the decision to not have my dog not go through any more pain, I had them put him to sleep. I told them I was on my way to see him before p... read more
Business response:
Dear Hugh, please accept our sincere condolences on the loss of Chopper. We understand how painful this loss is, and we want to address your concerns regarding his care. Our records show that we began discussing the complexity of the mass and providing surgical estimates in February. We aim to be thorough and provide families with all necessary information, including specialist referral options, so they can make the best decision for their pets on their own timeline. On the day of surgery, it was heartbreaking to see the... read more
I brought my 7-week-old Great Dane puppy to Topaz Vet Clinic while searching for a new vet in the Tempe area. I came in for a minor skin concern and left questioning reality itself. While examining my puppy, the doctor confidently informed me that my dog could not be 7 weeks old because he had his baby teeth grown in and was "more like 12 weeks at minimum," thus my dog was not a Great Dane at all. My puppy was taken to the back for a closer look, where I could overhear staff making snide jokes about his supposed breed iden... read more
Business response:
Thank you for taking the time to share your experience. We’re truly sorry that your visit left you feeling frustrated and disrespected, this is not the impression or experience we want for any client, especially during a first visit with a new puppy. We take concerns about communication and professionalism very seriously. Any comments made that felt dismissive or inappropriate are not aligned with our clinic’s values, and we sincerely apologize for how this situation came across. We also understand how upsetting it would... read more
I brought my cat in after he suddenly became very sick. He would not move, only ate if I hand-fed him, and winced when I picked him up. Hes an inside cat only, so i knew it wasnt a physical injury or caused by an accident. The initial deposit was $78 just to schedule an appointment. At the first visit, they ran $277 in bloodwork but refused to prescribe antibiotics "until they knew more." They only gave me mild pain meds (included in the $277) to cover only 5 days. The bloodwork came back clear the next day, which was fine... read more
Business response:
We’re so sorry to hear about your experience and how stressful this was for both you and Atlas. We take your concerns very seriously and are reviewing his case further with both veterinarians that treated him. If you feel comfortable, you can reach out to us by email at staff@topazvet.com so we can discuss this in more detail.
EXTREMELY disappointed in my experience with Topaz. I first Started seeing Dr M & everything was fantastic. She was super attentive, discovered issues with my pup that previous vets overlooked, and truly seemed like she cared for my fur baby. I was taking my pup in every couple of weeks and getting new tests done regularly to track progress. I was switched randomly during treatment to Dr B and everything went downhill from there. I'll save the long paragraph, but it ended with my dog having an allergy flair up 6.5 months fro... read more
I just got off the phone trying to set up an appointment and the receptionist was curt and rude. I was asking questions to figure out what your hours were and what times worked best for my schedule. I didn't even get to ask anything when the receptions said "You can call around and ask to see if anyone else has earlier options." It was extremely rude and I didn't even have a chance to ask what the next weekend availability was like. It kind of shook me considering they weren't patient enough to wait for anymore questions I m... read more
I found this vet through reviews. My first couple experiences were with Dr B, and he is excellent. Unfortunately he is not the whole of this clinic, and the rest of my experiences have been horrible. Last year we had to see Dr Borne for our dog's annual checkup. He didn't need shots or anything, this literally should have been a $50 check up. We recently moved into a house with a yard, and I noticed he was a little itchy so I asked about allergies and what I could do (bathe more, or less, allergy shampoo, etc). They kept us ... read more
Completely unhappy with my experience at this clinic. I will say that the staff is friendly and the clinic itself is clean and nice, but the way the vet went about my dogs treatment is incredibly irritating. I took my dog in because he developed some scabs/dry skin patches on the end of his ears, that was most likely an infection. They were incredibly itchy and making him miserable. The first time we went in, I explained what was going on and that the itch was driving him crazy. She did some tests and prescribed an antibioti... read more
I came here several times. The front office staff and Dr. Marzke are all very nice people. This review is based on three visits with emphasis on the most recent one, in which I took my cat in to have a general exam. My cat is 8 years old, feisty, and has all her claws. Essentially she's a cat. She came out of her crate unhappy and growling; I'm sure my girl was smelling all kinds of other animal scents in there and was fearful. Dr. Marzke appeared visibly uncomfortable touching her at all and was not able to complete the e... read more
Frequently asked questions about Topaz Veterinary Clinic
How is Topaz Veterinary Clinic rated?
Topaz Veterinary Clinic has a 4.8 star rating with 741 reviews.
When is Topaz Veterinary Clinic open?
Topaz Veterinary Clinic is closed now. It will open at 8:00 a.m.