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Town East Ford
- Car Dealers
- Mesquite, TX
About this business
Location details
18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Service on my car was completed in a fast & efficient manner, taking about one a one- half hours. The tech was very courteous and thorough and helpful. I am very pleased with the care my car was given.
Business response:
Thank you for sharing your experience! We’re delighted to hear that your service was completed efficiently and that our technician provided courteous and thorough care. Your satisfaction is our priority, and we’re pleased that you’re happy with how your car was handled. If you need anything else or have any questions, feel free to reach out. Thank you for your business!
It was a great experience. It was quick and easy to check in, and I was updated often.
Business response:
Thank you for the feedback! We’re glad to hear that your experience was great and that the check-in process was quick and easy. It’s important to us to keep you updated throughout, so we’re pleased to know we met your expectations. If you need anything else, don’t hesitate to reach out!
Our service advisor was Crista. She was great! She got our vehicle back as promised.
Business response:
Thank you for sharing your experience! We're thrilled to hear that Crista provided excellent service and got your vehicle back to you as promised. We'll make sure to pass along your kind words to her. If you need any further assistance, feel free to reach out. We look forward to serving you again!
We always have a good experience here. The one thing about this time was that our bill included the oil change as part of the charge, but we were supposed to have that one as a free oil change.
Business response:
Thank you for your continued support and for bringing this to our attention. We're glad to hear that you generally have a good experience with us. We apologize for the oversight regarding the free oil change. Please contact us so we can review your bill and make sure you're appropriately credited for the free oil change. We appreciate your understanding and look forward to resolving this promptly.
David is the best . Every time I take my truck to service he provides de best advices to maintenance my truck the best In general the customer service in town east ford is one of the best, everyone asked you is you need something is good to see people smiles
Business response:
Thank you for the fantastic review! We're thrilled to hear that David has consistently provided you with excellent advice for maintaining your truck. It’s also great to know that you appreciate the friendly and attentive service from our entire team. Your satisfaction is our top priority, and we look forward to continuing to provide you with outstanding service. If you need anything else, don’t hesitate to let us know!
Exceptional service! This service team is by far the best I’ve encountered! Terri Scott and Trey were amazing and ensured my peace of mind during my service visit.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that Terri and Trey provided exceptional service and made your visit a positive experience. We take pride in our team’s dedication to ensuring our customers' peace of mind. If you need anything else, don’t hesitate to reach out. We look forward to serving you again!
This is our third purchase from Town East Ford. We’ve worked with Farle all three times. He makes it such an easy process, along with the rest of the team. We worked with Ozzy on finance, and he also made the process super easy. We will continue bringing our business to Town East in the future.
Business response:
Thank you for your continued trust in us! We're thrilled to hear that Farle and Ozzy made your purchasing experience smooth and easy. It's always our goal to provide top-notch service, and we look forward to assisting you with any future needs. If there's anything else we can do for you, just let us know!
Was greeted instantly and my wait was not as long as the estimated 1 1/2-2 hours
Business response:
Thank you for sharing your experience! We're glad to hear that you were greeted promptly and that your wait time was shorter than expected. If there's anything else we can assist you with, please don't hesitate to let us know!
Always quick friendly and efficient went in for a simple state inspection barely had time to sit down and they were calling my name that my vehicle was ready
Business response:
Thank you for your feedback! We're thrilled to hear that your state inspection was handled quickly and efficiently. It’s great to know you had a positive experience with our team. If you need anything else or have any further questions, feel free to reach out.
Frequently asked questions about Town East Ford
How is Town East Ford rated?
Town East Ford has a 4.4 star rating with 11,663 reviews.
When is Town East Ford open?
Town East Ford is open now. It will close at 8:00 p.m.