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Town East Ford
- Car Dealers
- Mesquite, TX
About this business
Location details
18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Thank you to Cas R. , Isabel S. , Farle L., Lance Smith for the help on purchasing my escape
Business response:
We are truly appreciative of your kind words and grateful that you took the time to recognize our team members for their assistance during your Escape purchase. Cas, Isabel, Farle, and Lance clearly worked together to provide you with a positive buying experience. Teamwork is the cornerstone of our dealership, and your review highlights how our collaborative approach can make the car-buying process smooth and enjoyable. Each team member plays a crucial role in ensuring customer satisfaction, and we're proud that they were ab... read more
Thank you so much to Jim in the Service Department for recommending me to Farle when I was ready to trade-in my vehicle. This is now my 3rd purchase from Towneast Ford! They are truly amazing! Farle went above and beyond to ensure that I was able to get the vehicle I wanted at a price I can manage. Anuj and Cody in the Finance Dept made me feel comfortable and went out of their way to make this purchase as seamless as possible! I want to thank each of them for making my experience amazing from beginning to end! Working with ... read more
Business response:
Thank you for your wonderful feedback! We're thrilled to hear about your exceptional experience with Jim, Farle, Anuj, and Cody. It’s fantastic to know that our team went above and beyond to make your vehicle purchase seamless and enjoyable. We greatly appreciate your loyalty as a repeat customer, and we’re delighted that you feel comfortable referring us to your friends and family. Our team works hard to create a positive and supportive environment for all our customers, and your kind words validate our efforts. Thank you o... read more
We had a good experience at Town East Ford! Thank you for everything Christian and Cas!
Business response:
Thank you for your positive review! We're thrilled to hear that you had a good experience. Christian and Cas are fantastic team members, and we’re glad they were able to assist you. If you have any questions or need help in the future, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again!
Lutian is very helpful and kind. He is very knowledgeable on his field of work. Also he assist us delightfully. He answers our questions with outmost respect. He is a very kind person. I will recommend him to my other friends and families who are interested in buying cars.
Business response:
We're thrilled to hear that Lutian provided such helpful, respectful, and knowledgeable service! It's great to know that his approach made your experience enjoyable. Thank you for your recommendation—your trust means a lot to us, and we look forward to assisting your friends and family in the future!
Farle was excellent to work with from start to finish. Very respectful throughout the process.
Business response:
Thank you for your wonderful feedback! We’re thrilled to hear that you had such a positive experience working with Farle. His respectful and attentive approach is exactly what we strive for in our customer interactions. It's fantastic to know that he made the process smooth and enjoyable for you from start to finish. We believe that exceptional service is key to creating lasting relationships with our customers, and it sounds like Farle truly delivered on that promise. We appreciate you taking the time to share your experien... read more
Very pleasant customer service and very helpful. We are absolutely satisfied with the service that was given to us.
Business response:
Thank you for your kind review! We’re so pleased to hear that you experienced pleasant customer service and found our team helpful. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please feel free to reach out. We look forward to serving you again soon!
Excellent service. Satisfactory work. Customers a priority. Helping the customer to leave with a vehicle is top notch!
Business response:
We're thrilled to hear that you received top-notch service and that our team made sure you left with a vehicle that met your needs. We always prioritize our customers and are so glad to know we could provide a satisfactory experience for you. If you need anything in the future, don’t hesitate to reach out. We look forward to serving you again!
From start to finish the experience was above and beyond. I felt valued and not pressured into a decision. The whole staff was great to work with.
Business response:
Thanks! We’re thrilled to hear that you had such a positive experience. Our team strives to make every interaction enjoyable and pressure-free. Your feedback truly motivates us to keep up the great work!
I requested online to confirm this vehicle was available. I received a professional and immediate response. The sales dept quickly sent additional information on the vehicle which helped me make the decision. Farle, the salesman was extremely knowledgeable about the vehicle, friendly, professional. He knew I really wanted 20 inch wheels and went to another dealership the day after Christmas to pick up and personally deliver to my house in the rain. Needless to say I purchased and love the Truck. This was a convenient low pre... read more
Business response:
Thanks for the fantastic review! We're thrilled to hear about your positive experience and that Farle went above and beyond for you. It's great to know you love your new truck. Your satisfaction means the world to us! Enjoy your ride!
Frequently asked questions about Town East Ford
How is Town East Ford rated?
Town East Ford has a 4.4 star rating with 11,979 reviews.
When is Town East Ford open?
Town East Ford is open now. It will close at 8:00 p.m.