Town East Ford's cover image
Claimed

This profile has been claimed by the business owner or representative.

Town East Ford

4.4

About this business

Location details

18411 LBJ Freeway, Mesquite, TX, 75150, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.411,397 reviews
Select a rating
Kevin.jones595's profile image
Kevin.jones595 
a year ago

It was awesome! Great experience come hit up Blake ! He did a great job working with me. Come see him! 

Business response:

Thank you so much for your enthusiastic review! We're thrilled to hear you had an awesome experience with us. Blake is a fantastic member of our team, and it's great to know he took good care of you. We appreciate your recommendation and look forward to seeing you again. If there's anything else we can do for you, feel free to reach out! 

LEASEPLAN's profile image
LEASEPLAN 
a year ago

Shannon is fantastic. Very helpful!!! It shows she really cares about her customer. Also keeps me update with my car! 

Business response:

Thank you so much for your kind words! We're thrilled to hear that Shannon provided you with such helpful and caring service. Keeping our customers informed and showing genuine care is something we strive for, and it’s wonderful to know Shannon excelled at this. If there's anything else we can do for you, please let us know. We appreciate your feedback and look forward to seeing you again! 

WALEONARD's profile image
WALEONARD 
a year ago

this dealer takes care of its customers. they make sure it is done correctly the first time 

Business response:

Thank you for your positive feedback! We're delighted to hear that you feel well taken care of and that our team ensures everything is done correctly the first time. Your satisfaction is our top priority, and we're glad to have met your expectations. If there's anything more we can do for you, please let us know. We appreciate your support! 

FrankG's profile image
FrankG 
a year ago

Town East Ford has gotten way better than the last time I was there. The only reason I came back was because of Farle Lutian that’s all I can say about it. 

Business response:

Thank you for giving us another chance and for sharing your positive experience with Farle! We're thrilled to hear that you noticed improvements and that Farle made such a positive impact on your visit. If there's anything else we can do for you, please don't hesitate to reach out. 

Mack B's profile image
Mack B 
a year ago

My service advisor Jim always takes good care of me when I come in for any kind of service .. 

Business response:

Thank you for your kind words! We're thrilled to hear that Jim consistently provides excellent care and service. If you need anything else or have further questions, feel free to reach out. We look forward to serving you again! 

JHALLJR's profile image
JHALLJR 
a year ago

Quick, polite, efficient, friendly, Erica is wonderful, easy to deal with, I will be back. 

Business response:

Thank you for the great feedback! We’re delighted to hear that Erica made your experience quick and pleasant. We look forward to welcoming you back! If you need anything in the meantime, just let us know. 

patrickrutherford83's profile image
patrickrutherford83 
a year ago

Blake was a great salesman. Told me all about the car. Help me with what I needed to get this deal taken care of. Got a new to me 2022 Mitsubishi outlander pretty excited! 

Business response:

Thank you so much for sharing your experience! We're thrilled to hear that Blake provided you with excellent service and helped you with everything you needed to make your purchase. Congratulations on your new-to-you 2022 Mitsubishi Outlander! We hope you enjoy your new vehicle, and we look forward to assisting you again in the future. If you have any questions or need further assistance, please don't hesitate to reach out! 

kvnc37's profile image
kvnc37 
a year ago

Completely satisfied with the entire experience when buying my wife's car. When buying my truck, we were at the dealership ~7 hours. 

Business response:

Thank you for sharing your feedback with us! We're glad to hear that you were completely satisfied with your wife's car purchase. If there's anything else we can do for you, please let us know! 

juram20's profile image
juram20 
a year ago

Very good service of Salvador Martinez good fair deals thank you very much… I recommend it 

Business response:

We’re sorry to hear about your recent experience and understand your frustration. Timely and effective service is very important to us, and it’s clear we didn’t meet those standards for you. Please contact Terri Scott, our Customer Relations Manager, at Tscott@towneastford.com. She will be happy to assist you in resolving this matter and improving your experience. Thank you for your feedback. 

Frequently asked questions about Town East Ford

How is Town East Ford rated?

Town East Ford has a 4.4 star rating with 11,397 reviews. 

When is Town East Ford open?

Town East Ford is open now. It will close at 8:00 p.m.