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Town East Ford

4.4

About this business

Location details

18411 LBJ Freeway, Mesquite, TX, 75150, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.411,979 reviews
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Legacy2509's profile image
Legacy2509 
a year ago

We had some issues as does any vehicle purchase but in the end Caleb came through and definitely recommend town east ford 

Business response:

Thank you for the 5-star review! We truly appreciate your feedback. We're so glad Caleb was able to help resolve the issues and ensure you had a positive experience with us. At Town East Ford, we strive to provide the best service and support, and we're happy to hear that we met your expectations. Thank you for recommending us, and we look forward to assisting you again in the future! 

Erik's profile image
Erik 
a year ago

Went in looking for a vehicle and Blake was able to help me pick out a nice truck 

Business response:

Thank you for the great 5-star review! We're so happy to hear that Blake was able to assist you in finding the perfect truck. It’s always our goal to make the car-buying process as easy and enjoyable as possible. We appreciate your feedback and hope you enjoy your new truck! Feel free to reach out if you need anything else. 

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MsEmm 
a year ago

Drew was hands down the best! !! Thank you for everything!!! Very smooth process. Exceptional service!! 

Business response:

Thank you so much for your kind words! We're thrilled to hear that Drew provided you with exceptional service and made the process smooth. We truly appreciate your feedback and are glad you had such a positive experience. If you ever need anything in the future, don't hesitate to reach out. Enjoy your new vehicle! 

rapod75's profile image
rapod75 
a year ago

Blake is good people! He understood my situation and got me approved. He kept his word! 

Business response:

Thank you for taking the time to share your experience. We're glad to hear that Blake was able to understand your situation and help you get approved. It's always great to know that our team keeps their word and provides the support our customers need. We appreciate your trust and look forward to serving you again in the future. 

Jasmine.dorsey11's profile image
Jasmine.dorsey11 
a year ago

Diana was so amazing! ! As a woman buying a car feels so overwhelming but she made the process so easy and really listened to my needs and wants. I actually had a good time through the whole process which is something I never thought I’d be able to say when talking about the car buying process 

Business response:

Thanks for sharing your experience, Jasmine! We're thrilled to hear that Diana made your car buying journey enjoyable and stress-free. Your satisfaction is our priority, and we look forward to helping you again in the future. Enjoy your new ride! 

EVE's profile image
EVE 
a year ago

I do apologize to Alex from car services I did mentioned I would put up a review when I have the chance. My apologies Alex. Will first of all thank you for going above and beyond. Keeping your words and the best part was the actions you took to get the most difficult job done. Big Red is doing amazing now. She A/C unit working well. I appreciate you all who took part in this small but big project getting it done. Also thank you to Jimmy or Jim I'm not sure whom I spoke with in services department. Thanks for all your great c... read more

Business response:

Eve, thank you for your kind words! We're thrilled to hear that Alex and the team were able to help with Big Red’s A/C unit. Your appreciation for their hard work and communication means a lot to us. We look forward to serving you again! 

lrodriguez199716's profile image
lrodriguez199716 
a year ago

Extremely helpful very straightforward and honest on whole process with a quick turnaround extremely great full with sales team 

Business response:

Thank you for the fantastic feedback! We're thrilled to hear that you found our team helpful and straightforward. Your satisfaction is our priority, and we appreciate your recognition of our quick turnaround. Looking forward to serving you again! 

Oscar's profile image
Oscar 
a year ago

This dealership is willing to working with their clients to try and find a good arrangement for the vehicles they are selling. 

Business response:

Thanks for the awesome feedback, Oscar! We're thrilled to hear you had a positive experience with our team. We strive to create great arrangements for our clients and appreciate your support. Looking forward to helping you again in the future! 

cerdajose1988's profile image
cerdajose1988 
a year ago

He was very patient and worked hard on my expected payment. Very professional and explained all warranty coverage 

Business response:

Thank you for your feedback. We're delighted to hear that you had a positive experience. It's great to know that he took the time to work with you on your expected payment and provided a clear explanation of the warranty coverage. We strive to deliver professional and patient service, and we're glad we met your expectations. If you have any further questions, feel free to reach out. 

Frequently asked questions about Town East Ford

How is Town East Ford rated?

Town East Ford has a 4.4 star rating with 11,979 reviews. 

When is Town East Ford open?

Town East Ford is open now. It will close at 8:00 p.m.