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Toyota Northwest Edmonton

4.7

About this business

Location details

14240 137 Ave NW, Edmonton, AB, T5L 5H7, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.710,143 reviews
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Mel_t 
8 years ago

"Direct and nice" I went in with my parents to possibly purchase a car. They treated us kindly and with respect, even though we weren't sure we were going to buy anything. We were greeted by Salim. He gave us a test drive and he seemed knowledgeable. When we were closer to making a decision to purchase, he introduced us to his manager. Alan, the sales manager was direct with us so no one wasted any time. He made us an offer on the car we were considering and said to think it over. When we didn't accept it, he asked us to off... read more

carplace123's profile image
carplace123 
8 years ago

"very good customer service" Salim had very good customer service, drove the shuttle vehicle very safely, and I didnt have to wait very long for Salim to come pick me up after the dealership called to let me know my vehicle was done. 

Shu's profile image
Shu 
8 years ago

"Service was excellent " I appreciated with all the helps that they were advising and the shuttle service they provided. The advisor had called back at the set time to inform me about the progress of the service. 

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love my toyota 
8 years ago

"Good service overall" A little too much time spent on the meet and greet. Also felt the sales pressure of add-on services needed. I had an oil change and free brake inspection and my rep said I needed an maintenance inspection. A lot of the items checked with the oil change and brake inspection were also included in the maintenance inspection. So redundant and some money wasted. 

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Overcharged 
8 years ago

"Shameless Pocket Lining but some positives" Beautiful new dealership with much more spacious parking and waiting areas. Staff were good about getting me in and set up with a shuttle in a timely fashion. Salim was, as per usual, a fantastic and professional shuttle driver. Hanan was very personable but I found throughout my experience that sales was her focus, not on my needs as a returning customer on a budget. Came in for an oil change and was called with $1800 estimate for repairs, most of which were simply way over price... read more

TC's profile image
TC 
8 years ago

"Serviced by appointment at new location" Well I was surprised that they had moved to a new location since receptionist did not inform me about it when I made the appointment. Would have given them a piece of my mind if there were any receptionists at either of their desks....over all fail on the reception staff...But what saved it for me was the efficient service center and shuttle service. Salim called me to ask if I wanted to be picked up before he got busy! What a great guy. They were busy and even though I had been late... read more

cowboy1's profile image
cowboy1 
8 years ago

"great experience" Saleem was very helpful and friendly He was a very careful and courteous driver. I will likely not be coming back as this car belongs to my employer and was here on a recall. 

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shereen 
8 years ago

"very good customer service " we were planning to buy new vehicle and we saw 2012 Lexus at Kingsway Toyota and my husband really liked it great looking vehicle low mileage and the price was very good it was on sale so we sent email. Very next day Jeremy Harding replied to our email with all the details. Very profession and good knowledge on vehicle. Thank you Jeremy helping us buying our new vehicle really enjoying our new ride. 

Tofael's profile image
Tofael 
8 years ago

"Excellent experience " Salim was fantastic Excellent and I would highly recommend He was very courteous and on time. Makes service easy when you get picked up and dropped off on time Customer Tofael 

Frequently asked questions about Toyota Northwest Edmonton

How is Toyota Northwest Edmonton rated?

Toyota Northwest Edmonton has a 4.7 star rating with 10,143 reviews. 

When is Toyota Northwest Edmonton open?

Toyota Northwest Edmonton is open now. It will close at 9:00 p.m.