This profile has been claimed by the business owner or representative.
3000 Lava Ridge Court, Suite 200, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Thank you for the help with the financing; without your assistance, I wouldn't have been able to buy the home of my dreams. Thank you—it was excellent service and good with helping understand everything with the process
Business response:
Thank you, Kevin! We appreciate you taking the time to write such a great review. We look forward to working with you again in the future!
The team was simply amazing, very responsive and the direction and communication was clear the entire process. The APM mobile app really made the experience wonderful, was able to sign all documents digitally, always getting notifications and progress reports. This is our third loan with Alex Knause and team, and if ever on the market for another will simply be going back to APM. Thank you, Sincerely Harold & Sabrina Bailey
Business response:
Hi Harold, thank you for this outstanding review! We are thrilled to hear your experience was positive and look forward to serving you again in the future.
Excellent service.
Business response:
Thank you, Mark! We appreciate your business and look forward to working with you again in the future.
Tracy was a big help in getting my refinance done, especially since I was refinancing my home in SC while living in CA, and the resulting confusion. She was very helpful in straightening out the details!
Business response:
Thank you for the review and providing your feedback, Blaine!
I had an outstanding experience working with Tracy and her amazing team! From start to finish, they were professional, knowledgeable, and incredibly responsive! Their attention to detail, proactive communication, and seamless teamwork made the entire process smooth and stress-free! Thanks to their hard work, my loan closed early without a hitch - so grateful!!! I would highly recommend Tracy and her team to anyone looking for a trustworthy and exceptional mortgage advisor!
Business response:
Our focus is on creating experiences that matter throughout the mortgage process. We appreciate you sharing your experience!
I agree with the previous reviewer stating and laughed when I read it because that is exactly what I was going to say: "Tracy was great. She was very communicative and helpful, and remained patient with me when I got frustrated by the process. I would recommend her to anyone." But I would add A shout-out to Laura ,Tracy's assistant, she stepped up if Tracy wasn't available for answering my questions. She was patient, understanding and helpful throughout the process. Thank you both for hanging in there with us!
Business response:
Thank you for the great review, Sarah! We appreciate your business and look forward to assisting with your home financing needs in the future.
Tracy was great. She was very communicative and helpful, and remained patient with me when I got frustrated by the process. I would recommend her to anyone.
Business response:
Thank you for the great review, Jeffrey. We hope that you will consider us for any of your future home financing and mortgage needs.
Our experience was flawless!
Business response:
Thank you for the 5-star review, Tonya. Our goal is to create experiences that matter for every customer! We’re happy to know our mission was accomplished!
Tracy Bolen at American Pacific Mortgage was outstanding to work with on our investment property refinance. She was knowledgeable, responsive, and incredibly efficient throughout the entire process. Tracy clearly understands the nuances of investment properties and made everything feel straightforward and stress-free. We felt confident every step of the way and couldn’t be happier with the outcome. Highly recommend Tracy to anyone looking for a top-tier mortgage professional.
Business response:
Thank you, Tate! We appreciate you taking the time to write such a great review. We look forward to working with you again in the future!
Tracy Bolen (NMLS #1734508) has a 5 star rating with 194 reviews.
Tracy Bolen (NMLS #1734508) is closed now. It will open at 9:00 a.m.