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2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
VERY SATIFIED OVERALL. CAN'T WAIT TO COME BACK!!!! NO HOUSEKEEPING SERVICE AS A STANDARD COMPLIMENT. I DID NOT UNDERSTAND THE HOUSEKEEPING RULES FOR SERVICE THAT YOU NEEDED TO TEXT TO GET SERVICE. i WENT FIVEW DAYS WITHOUT SERVICE, AND MADE IT WORK WITHOUT THEIR SERVICE.
Business response:
Thank you immensely for your feedback. We're glad you enjoyed your stay at Tropicana Atlantic City. We appreciate your input on the housekeeping service and will address this issue.
Vacation Room temperature Ease of navigation Lack of hotel staff for questions More than half kiosk down Expected more for cost Close enough to walk anywhere we wanted to go. Lots to choose from for activities.
Business response:
Thank you for bringing this to our attention. We acknowledge your feedback about the room temperature and lack of hotel staff. Please feel free to reach out to us at (800) 542-7724 for any further assistance. Your review is appreciated.
We had a great time I really don’t have any complaints So much to do inside the hotel
Business response:
We're thrilled to hear you had a great time at Tropicana Atlantic City! Thank you for your positive feedback.
Exceptional
Business response:
Your feedback is incredibly valuable. Thank you for sharing your experience at Tropicana Atlantic City.
I love the hotel will come again Morning traffic with only 4 elevators on the west wings overwhelming Many different stores and activities for the family
Business response:
We're happy to hear you love the hotel and had a great time! We understand that morning traffic and busy elevators can be overwhelming, but we thank you for such a positive review and sharing your experience with us.
Wonderful This time, the problem with the elevators,, but did not ruin my stay there, still had a fantastic time.. Always liked Tropicana, my favorite stay,,
Business response:
We genuinely admire your feedback on your stay at Tropicana Atlantic City. We will continue to work on improving the elevator issue. Thank you for choosing us as your favorite stay.
Overall the stay was good, just one interaction with the second shift manager affected us a lot. Some of it is pretty beat up water fountains out of service a little dingy. Other things were great. The second shift manager at the front desk was the worst part of it all. Our travels were delayed so we got there at 11:30PM. When we walked up to the desk there was a lady complaining and threatening lawsuits against one lady on your staff and there was a man just standing a ways away not doing anything about it, come to find out... read more
Business response:
We are sorry to hear about your experience with the second shift manager. Your feedback is incredibly valuable to us, and we will address this issue internally. Thank you for sharing your concerns.
Pleasant It was a difficult casino/hotel to navigate. There were not many staff members around to answer questions or help navigate. The pool had very limited hours The room was clean
Business response:
We're pleased to hear that your room was clean during your stay. We're sorry to hear about the difficulties you faced navigating the casino/hotel and the limited pool hours. Thank you for taking the time to provide feedback.
Very Good
Business response:
We're honored to hear that you had a very good experience at Tropicana Atlantic City. Thank you for sharing your experience.
Tropicana Atlantic City has a 3.9 star rating with 87,093 reviews.
Tropicana Atlantic City is closed now. It will open at 9:00 a.m.